Can access schedules be assigned to BE467 users?
In Advanced Mode (using a third-party EAC system), access schedules may be possible, depending on the capabilities of the EAC system....
Schlage Commercial » Electronic Locks » Offline » Multi-Family | Schlage Commercial » Electronic Locks » Offline » Multi-Family » Schlage Electronics | Schlage Commercial » Schlage Electronics | Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
Can I enroll credentials for my NDE80 lock using the Engage web interface?
You must have either the MT20 or the MT20W enrollment reader to enroll credentials from the web portal.
If you do not have the MT20 or the MT20W Enrollment Reader, credentials can only be enroll...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series
What is the firmware update procedure for Gateway?
Gateway
uses the ENGAGE "SoftAP" mode to update firmware.
See
the Gateway firmware update procedure HERE with screen by screen
steps for clarity in the Technical Note (showing iOS devices...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » Gateway
ENGAGE Sign In issues
When creating a new account you must:
1) Have a working email as the ID for ENGAGE. The email must be opened and verified as working to launch the account. Check for email typos.
2...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » Gateway
What is a "BLOCK" credential function?
This is the ENGAGE WEB page BLOCK definition for credential function.This is the ENGAGE Mobile app screen shot setting the BLOCK credential function (Mobile Screen LINK)This is the ENGAGE WE...
Schlage Commercial » Electronic Locks » ENGAGE Application
How do you factory default reset a Schlage Control lock?
1. Disconnect the batteries for at least ten (10) seconds.
2. Reconnect the batteries.
3. Wait for the lock to beep and flash three (3) times.
4. Within ten (10) seconds, rotate the inte...
Schlage Commercial » Electronic Locks » Offline » Multi-Family | Schlage Commercial » Schlage Electronics | Schlage Commercial » Electronic Locks » ENGAGE Application
Does Engage work with PIV cards
PIV is NOT supported by ENGAGE.
The readers on the locks are not compatible with PIV credentials.
...
Schlage Commercial » Electronic Locks | Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » Gateway | Schlage Commercial | Schlage Commercial » Electronic Locks » LE Series
What is 410 operation?
After
commissioning the operation of ENGAGE commercial locks is described
as 200, 210, or 410 operation. This nomenclature indicates if the device is operating
in various standalone or on-line st...
Schlage Commercial » Electronic Locks » Networked | Schlage Commercial » Electronic Locks » Offline | Schlage Commercial » Electronic Locks » Standalone/Offline | Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series
How can I FDR (factory default) a MT20W?
MT20w reset configuration card, CE-000-040, is required for this process. A copy of this card ships with all new MT20w from the factory. &nbs...
Schlage Commercial » Readers » Enrollment | Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Readers » Enrollment » MT20W