User questions

Question
Answer
  • What side of the door is the 4040SE mounted?
  • Can you mount a 4011 as a parallel arm like the 4111?
  • Can a 4040 regular mount installed on the pull side and a Glynn Johnson 90 be mounted together?
  • Can I use a Glynn Johnson 410 with a 4040 regular (pull side) mount?
  • What drop plate is used with a 4040 Rw/PA?
  • Is there a heavy duty arm available for the 4040 mounted pull side?
  • What is the difference between an LCN CUSH arm, and an LCN EDA arm?
  • What are Pneumatic Automatic Operators?
  • What special template (ST) is used with a 4040XP with a non-adjustable (solid) regular arm for pull side mounting?
  • Will a 4040 Hw/PA hold open at 180°?
  • What is the part number for the Von Duprin maintenance kit?
  • Are there any instructions for Von Duprin device maintenance?
  • Is there a service kit for modular cylinders?
  • What parts are included in the L9000 maintenance kit?
  • Do we offer a parts pack for modular mortise or rim cylinder?
  • Can an additional jamb anchor be used as a base anchor on fire rated frames?
  • Where do I install my Auxiliary Fire Latch (AFL) in a Less Bottom Rod, Fire Rated (LBR-F) exit device?
  • What is the minimum clear opening width required by ADA on a single door?
  • JAMB WIDTH
  • What is the narrowest door a 99 rim, single door can fit on?
  • Can a Senior Swing 9550 be mounted on an unequal pair of doors?
  • What is the minimum door width for a 98/99 Rim device with 4954 mullion?
  • What are the minimum header lengths for a Senior Swing?
  • What is the minimum door opening width for mounting the 4640 or 4630 on a double door?
  • What is the maximum glass light size available on a 20 minute sidelight frame?
  • Are masonry T anchor fire rated?
  • Is the 2670 Guard X fire rated?
  • What is the maximum size of a UL fire rated three (3) sided frame?
  • Can a 3 hour A labeled Fire Door be prepped for multiple glass lights?
  • Are any of the DOM exit devices rated?
  • Can Steelcraft doors be prepped for the 98/9949 Concealed Vertical Cable Exit Device?
  • Are frames available without backbends?
  • Can the fire label be replaced on a Von Duprin device?
  • Does LCN still make a closer that has the built in smoke detector?
  • What grade is the B250 and is this product UL listed?
  • Is the Von Duprin 6223 fire rated for pairs of wood doors?
  • Are LCN Closers Fire Rated?
  • What is the largest diameter hole that Steelcraft can provide for viewer preps?
  • Can I use the 990 DT trim with a fire rated device?
  • What is the most common practice for running electric power from a frame to the door and hardware?
  • Are hospital stops approved on fire rated frames?
  • Are astragals required on fire doors?
  • What is the part number for the former F588 from Monarch?
  • What are the different door cores available?
  • What is the maximum glass light size on a 3 hour (180 minute) fire rated door?
  • What is the maximum glass light size on a 90 min (1 1/2 hour) fire rated door?
  • Fire Rating for AD and CO locks
  • What is a U-Factor?
  • What is the max rating available on an full glass (FG) door?
  • Can the electric strike be used with a vertical rod device on a fire-rated door?
  • What is the Multi Point LM9300 Series?
  • Can the LM9000 multi lock series be used in standard openings?
  • What is the LM9000 mortise lock?
  • How does the LM9000 LMV9000 product ship?
  • No DC output from Power Supply
  • Why does the PS900 power supply not provide any DC output when AC power light is on?
  • Why does the DC output voltage on the PS914-2RS or PS914-4RL drops when access control is activated?
  • What would cause an EL device to pull and release?
  • What was the part number for the old D series levers spring cage?
  • What is the part number for the springcage for an L9000 lock?
  • What are the part numbers for the ND lock spring cages?
  • Why can't a new spring cage or driver be installed on an older AL lock?
  • What is the part number for the lever return spring for an old 182LE trim?
  • Are the ND, NDe, AD and CO levers the same?
  • Why does my lever sag on an L9000?
  • Why can't I get my JD YA6 cylinder to install into an AD-Series lock?
  • What cylinders are available with UL437?
  • What is the difference between Primus and Primus XP?
  • What are the keyway types and patents?
  • Which cylinders were not affected by the modular design change?
  • What power supply do I need for my 2 QELA devices with LCN auto operator?
  • Why does the QEL cycle 3 times with a solid red led and does not work?
  • Why is my Von Duprin QEL light flashing red and green?
  • Why is my Von Duprin CX going into a weak alarm after the rearm delay?
  • Why is my Von Duprin Chexit device not lighting up or arming?
  • CX will not arm. Red light on solid waits 10 sec, light goes out and cycle repeats
  • Why would an 8310-865 RF Receiver for power operator have a flashing "RED" light?
  • Are the Schlage H series knobs sold separate?
  • What is an interconnected lock?
  • What size is the Schlage H escutcheon?
  • Schlage H Series
  • What is the distance between the two main prep holes on the H lock from Schlage?
  • Did the H-Series deadbolt and linkage change?