Category: Gateway

(Results from 1 to 10)
How does the RU/RM check and update its internal time?
It should get a command from ACP and GWE will push the update to the device....
Mechanical Locks » Cylindrical » RU Series | Electronic Locks » ENGAGE Application | Electronic Locks » Gateway
What type of cable is recommended for the Gateway POE
CAT 5/6 maximum distance 300 feet...
Electronic Locks » Gateway
What class is the Gateway and power requirements for the Gateway POE?
For the PoE CUSTOMER switch planning purposes, the Gateway is a Class 0 powered device (PD) that requires 15.4 watts. And for the port when measuring PoE Voltage it is +48VDC With a current of 5...
Electronic Locks » Gateway
Will the Engage GWE repeat the communications to locks that are further away than 30'?
No, each Engage device must be within 30' of the closest GWE....
Electronic Locks » NDE Series | Electronic Locks » Gateway
Can you daisy chain data from the gateway?
Yes, you can daisy chain the data They can be wired in/out on each TX terminal and in/out on each RX terminal down the line. However, we strongly suggest contacting the ACP provider for conf...
Electronic Locks » ENGAGE Application | Electronic Locks » Gateway
Why does the IP address of my Gateway keep changing?
If the IP address is set to DHCP, it will change depending on the address available. ...
Electronic Locks » Gateway
What is the maximum distance for POE (Power over Ethernet)?
Standard PoE has Ethernet cable distance restrictions of 328 feet....
Electronic Locks » Gateway | Electronic Locks » CTE
Gateway not holding static IP keeps defaulting to default IP address.
Updating firmware on gateway to the latest has resolved saving static IP address. ...
Electronic Locks » Gateway
What should the minimum bootloader for the Gateway be?
The minimum version should be: 2014.10.0.4. Versions 2014.10.0.3 or lower, the Gateways needs to be replaced. ...
Electronic Locks » Gateway
Can you ping the Gateway?
You can’t ping the gateway but can verify that it is connected and communicating. Once you have commissioned the Gateway using the Engage software and set the network info, you can test commun...
Electronic Locks » Gateway