Category: CTE

(Results from 1 to 10)
Engage Locks - Firmware Version Not Showing Updated in Portal after Upgrade
 Sync the controller or lock via the mobile app to update the web portal with the new firmware version....
Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Multi-Family | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE
Can you connect 2 readers to the CTE?
No, CTE can only communicate with 1 reader. ...
Schlage Commercial » Electronic Locks » CTE
What is the max wire distance for the CTE for DC power?
The maximum wire distance for the CTE using DC power is 100 feet 18 gauge....
Schlage Commercial » Electronic Locks » CTE
Is it possible to update NDE and LE locks and without going to site?
The Engage platform does support off-site overnight updates. This update does require that locks are set with proper working Wi-Fi settings and are communicating to your local Wi-Fi access point...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE
Schlage CTE - Tamper Alert
The tamper sensor on the CTE detects when the cover is taken off of the unit.  This will trigger a tamper report in the audit history. The CTE has an optical tamper switch.  It is loca...
Schlage Commercial » Electronic Locks » CTE
Can you change the reader on a CTE?
 Yes you can change the reader on the CTE.  You need to establish sync with new reader. To establish a reader connection: Push and release the CTE SCHLAGE button, followed by two&n...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » CTE
On the Engage platform locks, pending indicators (!) are still showing up after syncing to the door.
If a pending indicator sticks around after a sync it usually means there’s more changes that it needs to download from the database and a quick sync was not enough. The first thing you should t...
Schlage Commercial » Electronic Locks » Offline » Multi-Family » Schlage Electronics | Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE
Is there a limit to the number of Engage locks that can be updated via WiFi?
The software does not have a limitation, but your router may.Router DHCP may be limiting the number of devices to provide address to. You might have to increase to the number of IPs in the router so t...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE
Schlage Engage Readers and Locks - Enrolling iClass CSN
iClass cards read differently on CTE and NDE.   NDE readers can only see a truncated 40-bit iClass CSN CTE's MT11 and MT15 readers see a 64-bit iClass CSN, by default. C...
Schlage Commercial » Readers » Multi-Technology » MTSeries | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » CTE
Schlage Engage and Control Locks - Using Control "Construction Fobs" on Other Devices
Construction fobs for the Control locks can also be used for the other Engage locks. Follow the instructions in the users guide for each of the locks (NDE, LE, CTE) to put it construct...
Schlage Commercial » Electronic Locks » Offline » Multi-Family | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE