Engage NDE and LE - Mechanical Key Override and Audits
Using the mechanical key will not report in the audit trail.
There is no switch/sensor to detect key override so just retracting the latch wouldn't record an audit.
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Electronic Locks » ENGAGE Application | Electronic Locks » NDE Series | Electronic Locks » LE Series
LE and NDE Sample Credential Encoding Information
The sample credentials are:
Bit format: 26A, 26-bit format
Facility code: 55
The Badge ID is printed directly on the card.
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Credentials » Multi-Technology | Electronic Locks » NDE Series | Electronic Locks » LE Series
Is it possible to update NDE and LE locks and without going to site?
The Engage platform does support off-site overnight updates.
This update does require that locks are set with proper working WiFi settings and are communicating to your local wifi access points....
Electronic Locks » ENGAGE Application | Electronic Locks » NDE Series | Electronic Locks » LE Series | Electronic Locks » CTE
On the Engage platform locks, pending indicators (!) are still showing up after syncing to the door.
If a pending indicator sticks around after a sync it usually means there’s more changes that it needs to download from the database and a quick sync was not enough. The first thing you should t...
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Is there a limit to the number of Engage locks that can be updated via WiFi?
The software does not have a limitation, but your router may.
Router DHCP may be limiting the number of devices to provide address to. You might have to increase to the number of IPs in the rout...
Electronic Locks » ENGAGE Application | Electronic Locks » ENGAGE Application » Web App | Electronic Locks » NDE Series | Electronic Locks » LE Series | Electronic Locks » CTE