Category: Biometrics

(Results from 1 to 10)
What does a Warning 80 or 17 mean on a F-Series hand reader?
When you see a Warning 80 or Warning 17 on a HandKey or a HandPunch, it may mean that the lithium battery is low.  The first step is to try a warm boot on the reader to see if that help...
Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
How do I program my device?
The programming processes for Allegion devices can be both product and features specific.  Some products programming processes are electronic in nature, others are physical in nature.   ...
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What does error 64 mean on a HandKey II or Handpunch?
When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board.  The first step is to replace the lithiu...
Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
How do I contact Schlage Biometrics Technical Support?
To contact technical product support for Schlage Biometric Solutions products:Telephone:  877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email:  readers...
Biometrics » FingerKey » FingerKey DX Series » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandKey » ID3D » Schlage Electronics | Biometrics » HandPunch » G Series » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
How do I upgrade an older biometric F-Series HandKey with a new firmware chip?
The following technical note describes in detail the process for upgrading a biometric F-Series HandKey or a biometric F-Series HandPunch main board with a new firmware chip. Note: A firmware upgrade...
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 1000 » Schlage Electronics | Biometrics » HandPunch » HP 2000 » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics
What does "Sorry, Can't Add" mean on a hand reader?
The message "Sorry, Can't Add" appears when trying to enroll a user on a hand reader.  There are 2 reasons this message appears:1.  The ID being enrolled already exists in the hand reader.2....
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandKey » ID3D » Schlage Electronics | Biometrics » HandPunch » HP 1000 » Schlage Electronics | Biometrics » HandPunch » HP 2000 » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics
Where can I purchase HandNet Lite for my HandKey?
HandNet Lite is a no-cost application that can be found on the Access Control Support Disk.  The disk is included with every HandKey.  The application can also be obtained through an FTP sit...
Biometrics » Software » HandNet Lite » Schlage Electronics
On which operating systems is Handnet for Windows supported on?
As of August, 2017Hand Net for Windows has been tested  and passed with the following operating systems:· Windows XP Professional Service Pack 2 32 or 64 bit· Windows XP Professional Service Pa...
Biometrics » HandKey » ID3D » Schlage Electronics | Biometrics » Software » HandNet for Windows » Schlage Electronics | Biometrics » Software » HandNet Lite » Schlage Electronics
What additional items do I need to have to use a REX on the HK2 for one man vault?
You will need a DPS switch and a one man vault config on the HK2 biometric reader...
Biometrics | Biometrics » HandKey | Biometrics » HandKey » HandKey II
Will an electronic strike work with a HK-2 CR?
A HK-2 CR only has “card reader out”, it does not have AUX 1 and 2 outputs, you will need to open the strike from the ACP, or use a HK-2....
Biometrics | Biometrics » HandKey | Biometrics » HandKey » HandKey CR