Category: Hand Held Devices

(Results from 1 to 10)
Where can I download the latest version for the Schlage Utility Software?
Customers should maintain their Schlage Utility Software at the latest version that is available.  This ensures that they have the latest features available and will be compatible with current pr...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics
How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
-         With the CIP NOT inserted and the Schlage Utility Software (SUS) running o   Enter the Master Programming PIN or Present Lock M...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Electronic Locks » Offline » CL Series » Schlage Electronics | Electronic Locks » Offline » CM Series » Schlage Electronics
Upgrading any AD-Series lockset to an AD300 - power restrictions
AD300 locksets MUST have hard power to operate.Connect 12VDC or 24VDC power supply to the AD300 lock before attempting HHD communication....
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Electronic Locks » Networked » AD 300 Series » Schlage Electronics | Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Electronic Locks » Offline » AD 200 Series » Schlage Electronics
Why won't my HHD connect to the AD300 lock?
If the  AD300  power is not correctly connected it may not communicate or other wise function correctly.The AD-Series locks must be hard wire powered through the comm board. It is not compat...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Electronic Locks » Networked » AD 300 Series » Schlage Electronics | Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Electronic Locks » Offline » AD 200 Series » Schlage Electronics
CT5000 USB Cable and Single gang plate part numbers and purpose.
The 15” cable is intended to allow the CT5000 to be installed near the door opening and bring the HHD USB programming port down to a reasonably accessible location for access programming and se...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics
What causes the error "Device does not support this action - E802" when I'm coupling an AD lock?
If the error "Device does not support this action - E802" appears when trying to couple the lock, it is generally because the user is not pressing the SW1 tamper button 3 times, but instead pressing t...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Electronic Locks » Networked » AD 300 Series » Schlage Electronics | Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Electronic Locks » Offline » AD 200 Series » Schlage Electronics
Can I have multiple Hand Held Devices (HHD) coupled to the same lock?
Yes, several HHD's can be used with a single lock, as long as the HHD's have the same Coupling Password as the lock.The HHD coupling password is set during the lock initialization, coupling proce...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Electronic Locks » Networked » AD 300 Series » Schlage Electronics | Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Electronic Locks » Offline » AD 200 Series » Schlage Electronics | Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Electronic Locks » Offline » CO 250 Series » Schlage Electronics
Is a dead battery on the HHD covered under warranty?
The battery for the HHD (Bluebird Pidion) is covered under warranty.   As the batteries do not come separate, the entire unit must be replaced. Warranty on the HHD is one (1) year from...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics
How do I couple a Hand Held Device to a PIM400
Remove the PIM400/401 cover. Connect the HHD to the PIM using the HH-USB cable. The PIM400/401 will be displayed on the HHD screen. On the HHD, select Device Options, On the PIM400/401, press and hold...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Electronic Locks » Networked » AD 300 Series » Schlage Electronics | Electronic Locks » Networked » AD 400 Series » Schlage Electronics
Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?
Once a user changes the SUS coupling password , the previous SUS coupling password is also saved by the SUS program; this allows the user to update multiple locks with a new Coupling Password without ...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Electronic Locks » Networked » AD 300 Series » Schlage Electronics | Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Electronic Locks » Offline » AD 200 Series » Schlage Electronics | Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Electronic Locks » Offline » CO 250 Series » Schlage Electronics