Category: Hand Held Devices

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What is the warranty on CO-Series locks, AD-Series locks, AD-Series wireless and networked products and peripherals?
CO-Series locks, AD-Series locks, AD-Series Reader Modules, WPR400, WRI400, WSM400, TK400, CT5000, PIM400, PIM401, PIB300, and PIB301 are warranted for a period of 12 months from the date of installat...
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Schlage BE-367 Features & Specifications
BE-367  Multi-Family iButton Electronic Deadbolt Features and Specifications                    &n...
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How come the new HHserial -2Pin cable is not working on the new HHD?
The new HHD needs to have the latest software update 6.3.3.  Available on the Schlage Support site....
Schlage Commercial » Electronic Locks | Schlage Commercial » Electronic Locks » Hand Held Devices | Schlage Commercial » Electronic Locks » Hand Held Devices » HHD
On the BM-150 Pidion HHD, where do I change date /time?
Click on Start, settings, system tab on the bottom and click on Clock & Alarms icon....
Schlage Commercial » Electronic Locks » Hand Held Devices | Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » BM150 Series
How do I get my HHD to communicate with a legacy PIM 485
A Null Modem adapter must be used on the HHD serial cable. Hold down 'reset' and 'SA' buttons at the same time, let go of 'reset' and continue to hold down 'SA' until CR10, CR7 start flashing Red rap...
Schlage Commercial » Electronic Locks » Hand Held Devices | Schlage Commercial » Electronic Locks » Networked » WA Series
When I connect my HHD to the PIB-300 2D to change the output settings when using a RLDB option board my settings are grayed out
    Output Reporting: Door ·        Off=normally open door status output (when door closed) ·        On=normally clo...
Schlage Commercial » Electronic Locks » Hand Held Devices | Schlage Commercial » Electronic Locks » Hand Held Devices » HHD
Is the HHD Device compatible with Window Mobile Device Center installed on a Windows Surface Pro 4 ?
·        Yes, the Hand Held Device will work on the Windows Surface Pro 4...
Schlage Commercial » Electronic Locks » Hand Held Devices
How is a hard reset done on the BM170
Bluebird-Pidion BM-170 Hard Reset Procedure….   To Hard Reset the BM170: 1.    Press and hold the black circular “OK” button on the front of the unit. ...
Schlage Commercial » Electronic Locks » Hand Held Devices
What is the minimum firmware required for AD, CO, and sped locks to use the Android Schlage Utility Software (SUS)?
Oct 2022 with Android SUS v6.1.0, AD locks will now support Android SUS from firmware version AD.A.60 (released Mar 2014)Mar 2023 with Android SUS v6.2.0, CO locks with now support Android SUS from fi...
Schlage Commercial » Electronic Locks » Hand Held Devices | Schlage Commercial » Electronic Locks » Offline | Schlage Commercial » Electronic Locks » Offline » AD 200 Series | Schlage Commercial » Electronic Locks » Offline » CO 200 Series | Schlage Commercial » Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » Multi-Family » Schlage Electronics | Schlage Commercial » Electronic Locks » Hand Held Devices » Smart Mobile
What cable can you replace with a HHD 150 or 170?
You need the HH-SERIAL GREY CABLE for the BM170 and HH SERIAL and the CIP box P101203 for the BM150....
Schlage Commercial » Electronic Locks » Hand Held Devices | Schlage Commercial » Electronic Locks » Hand Held Devices » HHD

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