Category: Hand Held Devices

(Results from 1 to 10)
Where can I download the latest version for the Schlage Utility Software?
Customers should maintain their Schlage Utility Software at the latest version that is available.  This ensures that they have the latest features available and will be compatible with current pr...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics
How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
-         With the CIP NOT inserted and the Schlage Utility Software (SUS) running o   Enter the Master Programming PIN or Present Lock M...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Electronic Locks » Offline » CL Series » Schlage Electronics | Electronic Locks » Offline » CM Series » Schlage Electronics
What is the minimum firmware required for AD, CO, and sped locks to use the Android Schlage Utility Software (SUS)?
AD locks, PIMs, WRIs, & CT5000s, must have firmware version AD.A.130 or higher. CO200 must have firmware version CO.A.30 Sped locks must have BE367-FE210_V1.3.s19 ...
Electronic Locks » Hand Held Devices | Electronic Locks » Offline | Electronic Locks » Offline » AD 200 Series | Electronic Locks » Offline » CO 200 Series | Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Electronic Locks » Offline » Multi-Family » Schlage Electronics | Electronic Locks » Hand Held Devices » Smart Mobile
SUS-A Cable datasheet
Please see link below.   https://us.allegion.com/content/dam/allegion-us-2/web-documents-2/DataSheet/Schlage_Utility_Software_SUS_Data_Sheet_113622.pdf ...
Electronic Locks » Hand Held Devices » HHD
"FIPS201-2 Authentication" option on AD402
The "FIPS201-2 Authentication" option needs to be set if the AD402 needs to authenticate the PIV card before granting access.  This is a FIPS201-2 requirement if the access point where the...
Electronic Locks » Hand Held Devices » HHD | Electronic Locks » Networked » AD 400 Series
How do I connect the HHD to the Legacy WA series PIM—OTD?
Connect the HHD to the serial connection on PIM-OTD, press and hold the SA button while pressing and releasing the reset button.  Continue to hold the SA button until the LED's start flash...
Electronic Locks » Hand Held Devices » HHD | Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Electronic Locks » Hand Held Devices » Legacy » Schlage Electronics
What does it mean when you get E603 on the HHD when trying to update firmware on AD locks?
It means that the SUS version on the HHD needs to be updated to the latest version. Currently that is 6.8.2 (see image below). ...
Electronic Locks | Electronic Locks » Hand Held Devices » HHD | Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Electronic Locks » Offline | Electronic Locks » Offline » AD 200 Series | Electronic Locks » Hand Held Devices » HHD » BM170 Series
Upgrading any AD-Series lockset to an AD300 - power restrictions
AD300 locksets MUST have hard power to operate.Connect 12VDC or 24VDC power supply to the AD300 lock before attempting HHD communication....
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Electronic Locks » Networked » AD 300 Series » Schlage Electronics | Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Electronic Locks » Offline » AD 200 Series » Schlage Electronics
Why won't my HHD connect to the AD300 lock?
If the  AD300  power is not correctly connected it may not communicate or other wise function correctly.The AD-Series locks must be hard wire powered through the comm board. It is not compat...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Electronic Locks » Networked » AD 300 Series » Schlage Electronics | Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Electronic Locks » Offline » AD 200 Series » Schlage Electronics
CT5000 USB Cable and Single gang plate part numbers and purpose.
The 15” cable is intended to allow the CT5000 to be installed near the door opening and bring the HHD USB programming port down to a reasonably accessible location for access programming and se...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics