How do you download the ENGAGE app on an iPhone?
You need to go to the App Store with the Apple device and do a search for Allegion ENGAGE.When ENGAGE is found select GET. Sign in with your Apple ID and ENGAGE will download....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Electronic Locks » NDE Series
How many users can a NDE Engage account hold?
The user limit per account is 5000 users. That is hard coded....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Electronic Locks » NDE Series
Can the NDE ENGAGE BASIC application do user schedules or auto unlocks?
Currently the free basic app can program user schedules, auto unlocks, and holidays. You will have to create all of the schedules from the Web Portal. It cannot be done from the Engage Phone App....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
Why is my NDE lock not connecting to my phone?
First make sure your Bluetooth is ON in your phone.Do not have any other Bluetooth devices connected to your phone like a watch or headphones.Second make sure the lock is NOT in construction mode. If ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Electronic Locks » NDE Series
What is "commissioning" when using Engage Application?
•Commissioning is the action that assigns or attaches an NDE to a specific site and owner in the ENGAGE™ account
•Once commissioned successfully, the NDE cannot be enrolled into any ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Electronic Locks » NDE Series
What can be done in the "DEVICES" menu on the Engage Mobile App?
•While in the Devices Menu, all locks in your site will be available for editing
•Updates made when in the “Devices” screen are Saved to the CLOUD, not directly to the NDE
•Updates...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
Why do I see occasional/unexpected Wi-Fi communications with the Engage NDE application?
With Daily Updates (Wi-Fi enabled),
removing the cover will always cause the Wi-Fi to transmit a “Tamper” alert to
ENGAGE™ or
other head-in system (Amber Flashing)...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
ENGAGE Web Application Browser Compatibility
We support and test major revisions for Chrome, Safari, Firefox,
and Edge for the last 2 years such as:
• Chrome 87 or newer
•&nbs...
Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
What are they Site Admin Roles in the Engage App and what do they do?
Every Administrator must be defined as one of the following “Roles”
Operator – Update Door Files and gather Audits
Manager – Operator + access definitions, no new Doo...
Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
NDE audit
There are two ways for the NDE to send audit data to the ENGAGE account for display. 1) Enable nightly automatic updates: With Wi-Fi ON and properly connected, the NDE will report the audit...
Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Electronic Locks » NDE Series