Category: ENGAGE Application

(Results from 51 to 60)
If I have an account for another property in Engage, do I log in with that information or create a new account for this different property?
You can create one Engage account, you can add as many sites to it as you like....
Schlage Commercial » Electronic Locks » ENGAGE Application
Schlage Engage - Creating Master Credentials
You must be an administrator on the account.Ensure "Master Credentials" setting is enabled in Advanced > Global settings.Enroll a new Credential so it is assigned to a user.Click on the credential ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
How do I delete a user in Engage?
From the Engage phone app, you can delete a User by left swipe on an Apple device or select the User on an Android device press and hold the user and tap the trash can to delete.From the Engage w...
Schlage Commercial » Electronic Locks » ENGAGE Application
How can I download the MT20W desktop Engage app?
We have 2 version of the desktop app.  One for Windows and one for MAC OS.For Windows version, click hereFor Mac OS version, click here  ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Readers » Enrollment » MT20W
Will CTE controller support MTK-15 readers?
No, currently keypads are not supported on any Engage platform device....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » CTE
How do I delete a site in Engage?
 Engage sites can be deleted via the Web Portal or the Engage App. Go to MANAGE SITES and there will be a Trash Can option to delete sites. You will be prompted to type in DELETE to con...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series
What is the minimum byte credentials need to be to use No tour?
What is the minimum byte credentials need to be to use No-tour? No-tour credentials needs to be at least 1k bytes. Anything under, like the 2.5k bit cards will not work. Also note the MT20W enro...
Schlage Commercial » Electronic Locks » ENGAGE Application
Engage Error: reached max users, unable to enroll new users at lock.
That audit can mean:      They have reach the number users that can be assigned to the door.        OR     We had an issue a while back where you...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series
How do I remove access to a user for certain doors in Engage?
Go To the User field and when selecting a specific credential, click on MANAGE ACCESS, you can uncheck any doors you want to remove access for. The lock needs an update to remove access via wifi...
Schlage Commercial » Electronic Locks » ENGAGE Application
Can Engage site names be changed?
Yes, Engage site names can be changed ONLY thru the Mobile app.Under SITES, tap the ! at the right of site.Under SITE NAME make your changes and SAVE....
Schlage Commercial » Electronic Locks » ENGAGE Application

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