Category: Isonas

(Results from 31 to 40)
Why can't a new Isonas web user not see the dashboard, users or access points?
Please check the following three possible causes: 1) Verify the new web user has ‘View’ or ‘Manage’ Area access. This is found on the second screen during the web access setup process. On...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
Does the RC-04 ship with a short pigtail cable?
No, the Isonas RC-04  reader controllers do not ship with a pigtail.Here is the part number to order:CABLE-RC04-25  -   25’ RC-04 Pigtail CableWe do not offer longer pi...
Schlage Commercial » Software » Isonas | Schlage Commercial » Readers » IP Based
Does the Schlage RC11/RC15/RCK15 ship with a short pigtail cable?
No, the Schlage RC11/RC15/RCK15 reader-controllers do not ship with a pigtail. Here are the part numbers to order: 47274562           &...
Schlage Commercial » Readers | Schlage Commercial » Software » Isonas | Schlage Commercial » Readers » IP Based » Readers
From what address does the Isonas marketing email notices come from?
They come from the following email address: [email protected]   ...
Schlage Commercial » Software » Isonas
What bit formats are compatible with Engage linked Isonas tenants for manual badge entry?
You can manually enter the following formats to Engage linked Isonas Pure Access Cloud tenants: 26A, 28G, 28H, 32K, 32X, 33D, 34N, 34S, 35C, 35X, 36B, 36C, 36L, 36M, 36X, 37B, 37X, 37H, 37P, 37X...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
Can more than one RC04 control the same ASM?
No, there is a one to one pairing with the RC-04 and ASM device. ...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Readers » IP Based » Bridges and accessories (ASM/EDK)
Isonas ADConnect - Not able to pull data from Active Directory
When using ADConnect Configuration Tool, the best way to test the connections is to use the "Test Pure Access" tab and click on the items within. "Get Groups" is one of the simplest to test as i...
Schlage Commercial » Software » Isonas
Isonas - RC03, RC04, and IP Bridges Not Returning to "Client" Mode after Firmware Update
Occasionally, an Isonas Access Point will not return to Client mode after updating firmware, or attempting to update firmware.  Firmware updates are completed using the Isonas Configuration Too...
Schlage Commercial » Software » Isonas | Schlage Commercial » Readers » IP Based
Isonas Pure Access Cloud - Auto-Unlock w/Badge Schedules and Engage Devices
Schlage Engage devices linked into Pure Access Cloud use a slightly different command structure than previous Isonas-only devices.  Because of this, there will be an error message that occurs whe...
Schlage Commercial » Software » Isonas | Schlage Commercial » Readers » IP Based
How many credentials can be synced from Active Directory to a user in Isonas Pure Access?
You can only sync one credential per user....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud

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