Category: Pure Access Cloud

(Results from 1 to 10)
If my Isonas login was deactivated, can Isonas reactivate it?
No, you will have to find another admin in your tenant and have them activate your account....
Software » Isonas | Software » Isonas » Pure Access Manager | Software » Isonas » Pure Access Cloud
Can you set up a bit mask in Isonas for the Schlage smart credentials?
No, you must enroll by presentation....
Software » Isonas | Software » Isonas » Pure Access Manager | Software » Isonas » Pure Access Cloud
What is the default IP address on the RC-04?
The default IP address is on the sticker under the RC-04. If an RC-04 has been factory reset and it doesn't get a DHCP address it will default to 192.168.254.119 ...
Software » Isonas | Software » Isonas » Pure Access Cloud
How to set the time out limit on the Isonas web page?
Go to the user, for the session timeout, you can increase up to 999 ...
Software » Isonas | Software » Isonas » Pure Access Cloud
How to enroll Pure Mobile credentials to the Isonas Pure Access Cloud?
You can enroll the credential by presenting it to a reader, then adding to the Isonas system. If you want to add it without presentation: Once they download the app, on the app, click on the...
Software » Isonas | Software » Isonas » Pure Access Cloud
Will the Credential ID on the Isonas Pure Mobile change if they re-install the app?
Yes, the ID will change every time the app is deleted and re-installed. They will have to re-add it to the Isonas system. ...
Software » Isonas | Software » Isonas » Pure Access Cloud
Will the RC-02 readers work with the Isonas Pure Access Cloud?
No, they will not work. They will need to be upgraded to the RC-03, or the RC-04. ...
Software » Isonas | Software » Isonas » Pure Access Manager | Software » Isonas » Pure Access Cloud
Isonas Pure Access Cloud and Manager - Two-Factor Authentication Card+PIN
In Pure Access, go to "Settings" and then "Tenant Settings". Under Two Factor settings choose Card/Pin. When adding a Badge credential there will be an option to add a pin to that cre...
Software » Isonas » Pure Access Manager | Software » Isonas » Pure Access Cloud
Can you do a lockdown of certain reader from Pure Access Cloud?
You can do a lockdown from Pure Access Cloud. Click here for the link that will take you to our user manual online that walk you through the process     ...
Software » Isonas | Software » Isonas » Pure Access Manager | Software » Isonas » Pure Access Cloud
Getting compile failed on Isonas Pure Access Cloud.
2 things to check. Make sure the firmware is up to date on your devices. Also run a user report making sure no one has a credential with a 0 value. ...
Software » Isonas | Software » Isonas » Pure Access Manager | Software » Isonas » Pure Access Cloud