Category: Pure Access Cloud

(Results from 1 to 10)
If my Isonas login was deactivated, can Isonas reactivate it?
No, Isonas cannot reactivate your login.You will have to find another admin in your tenant and have them activate your account....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Can you set up a bit mask in Isonas for the Schlage smart credentials?
No, you must enroll by presentation.Also note that although the Isonas device may read the CSN of the smart credential, it will not read the secure sector, nor will the enrolled badge ID match the hot...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
What is the default IP address on the RC-04?
The default IP address is on the sticker under the RC-04. If an RC-04 has been factory reset and it doesn't get a DHCP address it will default to 192.168.254.119 ...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
How to set the timeout limit on Pure Access Cloud?
In Pure Access Cloud go to the Users page and click the ‘action’ ellipses to the far right of the user (3 vertical dots) who’s web access time out you want to change. Select ‘Manage Web Access...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
How to enroll Pure Mobile credentials to the Isonas Pure Access Cloud?
There are 2 ways you can enroll your mobile credential into the Isonas system.   1.  You can enroll by presentation.   2.  You can manually enroll the mobile credential.&...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
Will the Credential ID on the Isonas Pure Mobile change if they re-install the app?
If the ISONAS Pure Mobile application is uninstalled then reinstalled on iOS, the Device ID will be renewed thus the credential will need to be re-enrolled.On Android the ID is linked t...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
Will the RC-02 readers work with the Isonas Pure Access Cloud?
No, the RC-02 readers will not work with the Pure Access Cloud. They will need to be upgraded to the RC-03, or the RC-04. ...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Isonas Pure Access Cloud and Manager - Two-Factor Authentication Card+PIN
In Pure Access, go to "Settings" and then "Tenant Settings". Under Two Factor settings choose Card/Pin. When adding a Badge credential there will be an option to add a pin to that cre...
Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
How to lockdown a specific access point in Pure Access?
You can lockdown a specific access point in Pure Access by sending a ‘Lockdown’ Command, using a Single Access Point Widget, using a Multi-Access Point Widget, using a Lockdown Widget or by creati...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Getting compile failed on Isonas Pure Access Cloud.
2 things to check. Make sure the firmware is up to date on your devices. Also run a user report making sure no one has a credential with a 0 value. ...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud

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