How do you disable privacy button on NDEB?
If you do not want to use the inside privacy button, the lock function will need to be set to storeroom function.You can do this at the lock with the Engage software on your phone.Log into the EngageU...
Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Software » Engage
How to sync an Engage lock?
To sync the locks in the Engage platform, you will have to go the lock with the Engage app on your phone.Log into the Engage app.Click on the name of the door you are in front of.Press and hold the sy...
Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Software » Engage
Can a control lock be setup to use a toggle credential?
No, the control locks are Apartment function, where the thumbturn has to be physically turned to unlock or lock the door. Device schedules and toggles can not be setup on a control lock....
Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
How do I get access to an Engage site?
The site administrator will have to send the invitation, the new team member will receive an email that containsa link to accept the invitation. Please reach out to your site administrator. ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
How do I add a team member to an Engage site?
A team member with Admin rights can invite Admin, Manager or Operator to a site.A Manager can only invite Operators to a site.To send the invitation:1. Log into the Engage web portal. 2. Select t...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
How to resolve an expired user in Engage?
It’s key to catch the expiration date before it expires. If the user has already expired, the door access is blocked and denied. To clear this issue:Retrieve the expired credential/fob from the user...
Schlage Commercial » Software » Engage
How do you sync a door in Engage?
The syncing process is the same for all of the locks / readers in the Engage portfolio.Click here for the Engage user manual that will show you the process. Please go to page 80Here is a YouTube...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage