Category: Isonas

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If my Isonas login was deactivated, can Isonas reactivate it?
No, Isonas cannot reactivate your login.You will have to find another admin in your tenant and have them activate your account....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Isonas RC03 with Intermittent Connection / Drop
If RC-03 Classics, set the port speed to 10mb / half-duplex, disable autonegotiate. If RC-03 Coldfire, set the port speed to 10mb / full-duplex, disable autonegotiate. Also. these devices ar...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » RC-03
ISONAS RC03 Classic - Firmware Not Updating Beyond 30.01
Some RC03 Classic units have older chipsets that will not accept or update anything beyond coldfire version 30.01.  For these units, the newest coprocessor that can be used is version 14.00.&nb...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » RC-03
Can you set up a bit mask in Isonas for the Schlage smart credentials?
No, you must enroll by presentation....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Are HID IClass SE readers compatible with Isonas?
If the reader has a Wiegand output you can use it with the IPBridge controller, and it will work with Isonas....
Schlage Commercial » Software » Isonas | Schlage Commercial » Readers » IP Based » Bridges and accessories (ASM/EDK)
What is the default IP address on the RC-04?
The default IP address is on the sticker under the RC-04. If an RC-04 has been factory reset and it doesn't get a DHCP address it will default to 192.168.254.119 ...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
How to set the timeout limit on Pure Access Cloud?
In Pure Access Cloud go to the Users page and click the ‘action’ ellipses to the far right of the user (3 vertical dots) who’s web access time out you want to change. Select ‘Manage Web Access...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
How to enroll Pure Mobile credentials to the Isonas Pure Access Cloud?
There are 2 ways you can enroll your mobile credential into the Isonas system.   1.  You can enroll by presentation.   2.  You can manually enroll the mobile credential.&...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
Will the Credential ID on the Isonas Pure Mobile change if they re-install the app?
If the ISONAS Pure Mobile application is uninstalled then reinstalled on iOS, the Device ID will be renewed thus the credential will need to be re-enrolled.On Android the ID is linked t...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
Will the RC-02 readers work with the Isonas Pure Access Cloud?
No, the RC-02 readers will not work with the Pure Access Cloud. They will need to be upgraded to the RC-03, or the RC-04. ...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud

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