Category: Pure Access Manager

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If my Isonas login was deactivated, can Isonas reactivate it?
No, Isonas cannot reactivate your login.You will have to find another admin in your tenant and have them activate your account....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Can you set up a bit mask in Isonas for the Schlage smart credentials?
No, you must enroll by presentation.Also note that although the Isonas device may read the CSN of the smart credential, it will not read the secure sector, nor will the enrolled badge ID match the hot...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Will the RC-02 readers work with the Isonas Pure Access Cloud?
No, the RC-02 readers will not work with the Pure Access Cloud. They will need to be upgraded to the RC-03, or the RC-04. ...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Isonas Pure Access Cloud and Manager - Two-Factor Authentication Card+PIN
In Pure Access, go to "Settings" and then "Tenant Settings". Under Two Factor settings choose Card/Pin. When adding a Badge credential there will be an option to add a pin to that cre...
Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
How to lockdown a specific access point in Pure Access?
You can lockdown a specific access point in Pure Access by sending a ‘Lockdown’ Command, using a Single Access Point Widget, using a Multi-Access Point Widget, using a Lockdown Widget or by creati...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Getting compile failed on Isonas Pure Access Cloud.
2 things to check. Make sure the firmware is up to date on your devices. Also run a user report making sure no one has a credential with a 0 value. ...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Is the pigtail the same for the Isonas RC-02 and the RC-03 readers?
Yes, they use the same pigtail. ...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Isonas Pure Access Cloud and Manager - Changes Made when Adding Active Directory to Existing Tenant
When adding Active Directoy to an existing database in Pure Access, here is what will occur: Note: Existing users will not merge with either AD-imported counterparts. Users with the ...
Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Pure Access Cloud and Manager - Changing Active Directory Field Mapping on Existing Tenant
Field mapping refers to mapping data to first and last names of users.  If this field data is changed once users have been synced in by ADConnect, then new users will be added into the system, ...
Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
How can I delete a user in Pure Access Cloud?
In Pure Access Cloud you cannot delete a user but you can deactivate a user. Any active credentials held by that user will also be deactivated. In Pure Access Manager you can use the SysAdmi...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud

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