Category: Isonas

(Results from 61 to 70)
Can I change my Pure Access Cloud account name or site admin details?
The end-user cannot change these settings. The Pure Access Cloud site administrator can request changes at [email protected] or by calling Isonas Technical Support at 877...
Schlage Commercial » Software » Isonas
Why can’t I see the dashboard that I just created?
Dashboards can be associated with specific User Groups. If you are not a member of that User Group you will not see that dashboard even though you otherwise have full administrator access. I...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
What is a ‘User Permissions’ report?
A ‘User Permissions’ report shows users associated with access control Weekly Ruleswhere the user is identified by name rather by a User Group....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
How do I select the credential formats listed when manually enrolling a new badge for an Engage linked Pure Access Account?
With Pure Access Cloud accounts that are linked to Engage you can select ‘Available Credential Format’ and ‘Default Credential Format’ at the Settings>Global Settings page....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
What is the best way to get a report for duplicate users in Pure Access?
Since the Users reports doesn’t differentiate between duplicate users, the best way to get a report that shows duplicate users in Pure Access is to run the ‘User Export’ report and dow...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Isonas PAC Admin DeActivated User and can't find to Re Activate.
In the Status filter at the top, you need to select Inactive or ALL users.Then you will see the deactivated users....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
How to delete an RC04 from Pure Access Cloud?
In order for a device to be deleted from the system, it will first need to be deactivated.Here is how to deactivate them:Method 1Navigate to the Access Points screenFrom the access point you wish to d...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Software » Isonas » RC-04 | Schlage Commercial » Software » Isonas » RC-03 | Schlage Commercial » Software » Isonas » IPBridge
How many events can be generated per report in Isonas?
You can generated 100002 events per report....
Schlage Commercial » Software » Isonas
How do you change keypad output mode on Isonas R-1 reader?
Power Cycle reader, and within a minute:*88889999Keypad will beep 3x*8 - 8-bit burst*4 - 4-bit burst#XXX - 26bit emulation where XXX is the facility codeKeypad will beep and go back to red...
Schlage Commercial » Software » Isonas
How to clear Wi-Fi error code 18 on an NDEB that is linked to an Isonas Pure Access Cloud account?
If receiving error code 18 on an NDEB steps to clear:Deactivate the Device/Access Point in Pure Access Cloud (PAC).Run “Sync Engage Devices” in PAC.Delete the Device/Access Point in PAC.Run “Syn...
Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud