How the MT20 behaves?
1. CONNECTING FOR THE FIRST TIME
When connecting the MT20 to a computer’s USB port for the very first time, the device drivers will be installed automatically. No extra files will be ne...
Schlage Commercial » Readers » Enrollment
How can I FDR (factory default) a MT20W?
MT20w reset configuration card, CE-000-040, is required for this process. A copy of this card ships with all new MT20w from the factory. &nbs...
Schlage Commercial » Readers » Enrollment | Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Readers » Enrollment » MT20W
Can MT20 Enrollment reader be used for Control Locks in Engage?
Yes, you can use it to enroll credentials.
However the MT20 will not allow "No Tour".
After enrolling the credential and giving access to the door, you will have to SYNC to all the doors you...
Schlage Commercial » Readers » Enrollment | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467
Why does my MT20W show as not connected when used in USB Mode?
MT20W USB Communication for ENGAGE managed systems was enabled on the enrollment reader beginning with MT20W firmware version 39.02.00. Additionally, the computer that the MT20W is connected to must h...
Schlage Commercial » Readers » Enrollment | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Readers » Enrollment » MT20W
What does HTTP Bad request mean? Error Code: 407?
Error Code 407 usually indicates that NoTour sectors are full.
It could also mean a FW update to the MT20w is needed.
Try updating FW on the MT20W.
Also try confirming that at least...
Schlage Commercial » Readers » Enrollment | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Readers » Enrollment » MT20W
How do I connect a new MT20W reader?
The Engage MT20w Enrollment reader can be connected to the PC or Laptop you are using with the Engage Web Portal.
The USB connector is only used to send power to the MT20w and also allows ...
Schlage Commercial » Readers » Enrollment | Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Readers » Enrollment » MT20W