Category: Readers

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What does HTTP Bad request mean? Error Code: 407?
Error Code 407 usually indicates that NoTour sectors are full. It could also mean a FW update to the MT20w is needed. Try updating FW and confirming that at least 1 sector is available in th...
Readers » Enrollment | Electronic Locks » ENGAGE Application » Web App
When adding a credential or updating a credential I get an error that the No Tour Credentials Are Full.
The NoTour function only allows writing to 11 sectors on the fob.  Each lock added to a user uses 1 sector.  Once those 11 sectors are full, No Tour is not available.  You can sti...
Readers » Enrollment | Electronic Locks » ENGAGE Application | Electronic Locks » ENGAGE Application » Web App
How do I connect a new MT20W reader?
The Engage MT20w Enrollment reader can be connected to the PC or Laptop you are using with the Engage Web Portal.  The USB connector only allows for power to the MT20w and also allows use of th...
Readers » Enrollment | Electronic Locks » ENGAGE Application | Electronic Locks » ENGAGE Application » Mobile App
Can the same MT20W be used across multiple Engage sites if on same Engage account?
No You will need to delete the MT20W from the site its attached to, FDR (Factory Default) the MT20w and then recommission for each site when needed. If on the same PC, you can reuse the...
Readers » Enrollment | Electronic Locks » ENGAGE Application | Multi-Family
Will the EV2 credentials work with the MT20W enrollment reader for No-Tour?
Yes.  With the MT20W firmware version 40.02.00 released in August of 2020, it will now read the Allegion EV2 cards only for no-tour. ...
Readers » Enrollment | Electronic Locks » ENGAGE Application
How do you factory reset (FDR) a KP79 Standalone keypad?
There is no FDR on the keypad. The programming memory is in the controller or lock the KP79 is connected to. You will need to reset the device the KP79 is wired to. ...
Readers » Keypad Readers | Readers » Keypad Readers » KP Series
Schlage KP2000 Keypad - Replacement Cross Reference
The DKP-165 from Locknetics would be the most similar looking keypad, single gang mount installation.  The DKP-NS would be recommended if using outdoors; this unit is narrow-style, similar ...
Readers » Keypad Readers | Readers » Keypad Readers » KP Series
General information on the Scramble Keypad SER3-W
Material composition? Lexan polycarbonate, Stainless steel and UV resistant Polyurethane. Reader Output? Wiegand 26, 34 & 40 bit protocal. Carrier Frequency? Digital to international Wie...
Readers » Keypad Readers » Scramble Key Pad | Readers » Keypad Readers » Scramble Key Pad » Schlage Electronics
What is the replacement for the Von Duprin 7321 keypad?
The VD 7308/7311/7321/7322 were replaced by the KP212 Von Duprin 7311 and 7321 key pads were discontinued and there are not direct replacements Von Duprin no longer sells key pads, contact Schl...
Readers » Keypad Readers » KP Series » Schlage Electronics | Von Duprin
Schlage KP2000e and KP2000em Model Numbers
The KP2000e is a medium duty single gang mount keypad that has plastic buttons that are illuminated. Not recommended for installations where the keypad will be abused or subject to a harsh environmen...
Readers » Keypad Readers » KP Series » Schlage Electronics