Category: G Series

(Results from 1 to 5)
How do I contact Schlage Biometrics Technical Support?
To contact technical product support for Schlage Biometric Solutions products:Telephone:  877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email:  readers...
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How do you set up Windows' "Hyper Terminal" for console port troubleshooting on a biometric GT-400?
You can use Windows' "Hyper Terminal" to configure console port troubleshooting, set up a serial connection, and/or set up RS232 output on a biometric GT-400:  For the COM setting, go into the C...
Biometrics » HandPunch » G Series » Schlage Electronics
How should I clean a biometric hand reader?
The only routine maintenance required on a biometric hand reader is cleaning.  The platen surface upon which the hand is placed, the side mirrors, and the overhead window should be cleaned with reas...
Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandKey » ID3D » Schlage Electronics | Biometrics » HandPunch » G Series » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
How long is the factory warranty on a hand reader?
We warrant only to Customers that Products will be free from defects in material and workmanship for a period of 12 months from the date of shipment of the Products.  There is also an extended wa...
Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandKey » ID3D » Schlage Electronics | Biometrics » HandPunch » G Series » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
What can I do if my biometric GT-400 isn't keeping the time?
First of all, measure the voltage of the coin battery, while still installed in its white plastic holder on the main board ( to find its location, please see lithium battery installation guide ) ...
Biometrics » HandPunch » G Series » Schlage Electronics