Category: HandPunch

(Results from 1 to 10)
What does a Warning 80 or 17 mean on a F-Series hand reader?
When you see a Warning 80 or Warning 17 on a HandKey or a HandPunch, it may mean that the lithium battery is low.  The first step is to try a warm boot on the reader to see if that help...
Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
What does error 64 mean on a HandKey II or Handpunch?
When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board.  The first step is to replace the lithiu...
Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
How do I contact Schlage Biometrics Technical Support?
To contact technical product support for Schlage Biometric Solutions products:Telephone:  877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email:  readers...
Biometrics » FingerKey » FingerKey DX Series » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandKey » ID3D » Schlage Electronics | Biometrics » HandPunch » G Series » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
How do I upgrade an older biometric F-Series HandKey with a new firmware chip?
The following technical note describes in detail the process for upgrading a biometric F-Series HandKey or a biometric F-Series HandPunch main board with a new firmware chip. Note: A firmware upgrade...
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What does "Sorry, Can't Add" mean on a hand reader?
The message "Sorry, Can't Add" appears when trying to enroll a user on a hand reader.  There are 2 reasons this message appears:1.  The ID being enrolled already exists in the hand reader.2....
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandKey » ID3D » Schlage Electronics | Biometrics » HandPunch » HP 1000 » Schlage Electronics | Biometrics » HandPunch » HP 2000 » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics
Will a brand new HP3000 with ethernet card from the factory have a default ip address loaded on it?
There should be a test IP address on the device, but once you first boot up, the IP address that is in the unit will flash on the boot up scree.  If it does not see the Ethernet card, it w...
Biometrics » HandPunch » HP 3000 | Biometrics » HandPunch » HP 3000 » Schlage Electronics
What is the standard memory level for a biometric F-series HP-3000-E-XL?
The biometric F-series HandPunch 3000-XL, the HandPunch 3000-E-XL, and the HandPunch 4000 are all "Break Compliant" hand reader models.  Each of these hand readers utilizes an Extended User ...
Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics
On a HandPunch when the "Time and Attendance" mode is activated, how do you perform a "Department Code" Function?
On a biometric F-Series hand reader, if the "Time & Attendance" mode is activated:press your ID then #, choose from 1-IN  2-OUT  3-BACK  (press either 1 or 2 or 3); the reader will ...
Biometrics » HandPunch » HP 1000 » Schlage Electronics | Biometrics » HandPunch » HP 2000 » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics
If the transaction buffer size for the HP3000 is 5120 records, what is the buffer size on the HP4000?
7680 records.  Because this is a HandPunch unit, once the buffer reaches its limit, the unit will stop accepting punches and will display "Memory Full".  The two ways to resolve this is...
Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics
What happens when you assign all of the password menus on the F and E series readers the same password?
The 5 Command Groups will be combined by assigning them the same password starting with those in password menu 5 and then ending with those in password menu 1.  In this case, the command choices ...
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