Category: HandKey CR

(Results from 1 to 10)
What does "Sorry, Can't Add" mean on a hand reader?
The message "Sorry, Can't Add" appears when trying to enroll a user on a hand reader.  There are 2 reasons this message appears:1.  The ID being enrolled already exists in the hand reader.2....
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandKey » ID3D » Schlage Electronics | Biometrics » HandPunch » HP 1000 » Schlage Electronics | Biometrics » HandPunch » HP 2000 » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics
Will an electronic strike work with a HK-2 CR?
A HK-2 CR only has “card reader out”, it does not have AUX 1 and 2 outputs, you will need to open the strike from the ACP, or use a HK-2....
Biometrics | Biometrics » HandKey | Biometrics » HandKey » HandKey CR
What cleaning suggestions would you provide to a customer should the hand reader be exposed to blood?
To clean the platen on a hand reader, apply a Windex-like product with a clean, soft cloth and allow it to air dry.  The hand reader platen overlay has an anti-microbial surface.  Should the...
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics
What happens when you assign all of the password menus on the F and E series readers the same password?
The 5 Command Groups will be combined by assigning them the same password starting with those in password menu 5 and then ending with those in password menu 1.  In this case, the command choices ...
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandKey » ID3D » Schlage Electronics | Biometrics » HandPunch » HP 1000 » Schlage Electronics | Biometrics » HandPunch » HP 2000 » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics
How do you reset a biometric F-Series handreader with a reset switch?
Caution: Resetting/cold booting a biometric handreader resets the handreader to factory default settings and erases the user database. To reset or cold boot a biometric F-Series handreader with a ...
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 1000 » Schlage Electronics | Biometrics » HandPunch » HP 2000 » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics
How do you reset a biometric F-Series handreader with dip switch settings?
Caution: Resetting/cold booting a biometric handreader resets the handreader to factory default settings and erases the user database. To reset or cold boot a biometric F-Series handreader with dip...
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 1000 » Schlage Electronics | Biometrics » HandPunch » HP 2000 » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics
What are the steps I need to take in order to do a card emulation test between biometric hand readers?
If an access control system is not available to test the card output on a hand reader, this card emulation test can be done to verify the card format is correct.  These steps will guide you in te...
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics
Can I communicate via RS-232 to a Hand Reader if they have an EN-200 ethernet or MD-500 modem installed?
If a hand reader has an ethernet or modem card installed, the RS-232 port will be automatically configured as a printer output and RS-232 option removed from the SET SERIAL menu.  In order to use...
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 2000 » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics
What is a DC-200?
The DC-200 is a USB to RS-485/422 data converter used with the hand readers.  As long as you have the latest windows updates there are no drivers to download for this to work....
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
Hand Reader just stops communicating via Ethernet?
When the Ethernet communications suddenly stop working on a biometric hand reader, there is the set of questions to ask the customer to start the troubleshooting process.  They are detail oriente...
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 1000 » Schlage Electronics | Biometrics » HandPunch » HP 2000 » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics