Can a control lock be setup to use a toggle credential?
No, the control locks are Apartment function, where the thumbturn has to be physically turned to unlock or lock the door. Device schedules and toggles can not be setup on a control lock....
Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
How do you sync a door in Engage?
The syncing process is the same for all of the locks / readers in the Engage portfolio.Click here for the Engage user manual that will show you the process. Please go to page 81Click here for th...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
How to delete a lock from Engage?
Deleting a device from Engage can be done in two ways. The web application is on Page 53 of the user guide. The web application procedure is on page 79. Click here for the link to the Engag...
Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
How do you decommission a device from Engage?
Log into the Engage Software on your mobile device:1. Open the Devices screen2. Find the device you want to delete in the list3. iOS: Swipe left on the device name to show the Delete button. Then tap ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » Gateway | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
Why do I see some Engage devices with the name CAPTURED and a long number?
The name CAPTUREDxxxxxx appears for the name of the device when an attempted Commissioning process fails. The name CAPTUREDxxxxxxx indicates the device was recognized but the commissioning proce...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
Control affected locks that need retro-clips.
All Control (BE467 and FE410) locks, Greenwich style that was manufactured before May 2023 will need the retro-clipsIf you have the Addison style, you do not need the retro-clips.If you are not sure o...
Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467
How do I update a Control lock to get current audits?
Since the Control locks do not have Wi-Fi capabilities, you must need to sync to your lock to get the latest audits. Go to the lock with your Engage Mapp, click...
Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage