Category: How To

(Results from 1 to 9)
How to transfer files from Schlage Express from one computer to another
How To: Transfer files from Schlage Express Software from one computer to another, in the event a new computer is going to be the only access point for set up or the password was changed in the soft...
Schlage Commercial » Multi-Family » How To
Can I use a SNAP programmer to program your FE210 or BE367?
Yes, although using the SNAP programmer is not recommended, because it is more difficult to program through the computer. In addition, Schlage no longer sells the SNAP programmer. The best ...
Schlage Commercial » Multi-Family » How To
BE367 Programming Computer Compatability
To program these locks make sure you have either Windows 7 Pro or XP professional 3.5.7. Only SMS 4.0 or higher will work with Windows 7 Professional. SMS and the HHD will not work wi...
Schlage Commercial » Multi-Family » How To
How do I perform Control (BE467 / FE410) lock Firmware Updates?
You can only update the firmware on the Control lock using the Engage app on your mobile device. Go to the lock, in the Engage app select the door you want to update the firmware on. Click o...
Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Multi-Family | Schlage Commercial » Multi-Family » How To
How can I put a Control Lock into Linking Mode?
The Control locks are always broadcasting prior to being commissioned to an Engage Account.  Once the GWE is sending out it's Link request, the Control Lock will be automatically detected if wi...
Schlage Commercial » Multi-Family » How To
How do I link to a Control Lock from the Engage Gateway (GWE)?
Control locks will only link to IP Gateway, NOT RSI Gateway.You must first make sure the Gateway and the Control lock are commissioned to the same site.Simply connect to the GWE in Engage app Par...
Schlage Commercial » Multi-Family » How To
How can I access my BE467 or FE410 if the battery completely dies?
Use the "Battery Jump" feature.                            ...
Schlage Commercial » Multi-Family » How To
How do I update the door file after adding a credential on a BE467 lock?
Place the card back onto the MT20W reader until you hear it beep 3x.  Then present the card to the lock.  The other method is through the Engage mobile app choosing ‘Update Door File’....
Schlage Commercial » Multi-Family » How To
On a BE367 after inserting the mechanical key, the Thumb Turn just keeps spinning. The latch never engages to manually open the lock. What could be wrong?
First make sure to 'push in' the cylinder to properly engage the latch connection.  Also it is possible that a similarly cut key may allow insertion but not open the latch. ...
Schlage Commercial » Multi-Family » How To

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