Can I rename the locks in Engage?
A commissioned Engage device can be renamed using the Engage web portal.
After signing in with your Engage log in, select the Devices option from the upper menu.
Then select the device...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
What are the password requirements for the Engage software password?
Password Rules for the Engage software:
At least 10 characters
At least 1 uppercase letter
At least 1 lowercase letter
At least 1 number or symbol: 1@#$%^&*()-+<>?...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
What database does Engage use, SQL?
No. It's cloud based system with AES 256 encryption....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
How do I remove and reuse a Schlage Control lock?
There are (2) steps required to reset a Lock and allow it to be commissioned for reuse.
First, the lock had to be deleted from the Engage site it was previously commissioned to.
This can be don...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
Where can I send feature requests for Engage?
On the web portal , you can click on the ? icon on the lower right corner for providing feedback.
On the engage mobile app, you can go to the Help option menu and option for feedback is availabl...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
Can MT20w be used to enroll credentials using Engage mobile app?
No you cannot use the MT20W with the Engage mobile app - MT20w can only be used on Engage web portal.
The MT20w must be commissioned to the site via mobile app, but used on web portal.
...
Schlage Commercial » Readers » Enrollment | Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Readers » Enrollment » MT20W
Where can I find the user guide for the Engage software?
Please click below for the link to download the Engage user guide.Click here...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
In Engage, does a schedule supersede a toggle credential?
Yes, a schedule ending will lock a door that has been toggled open and a schedule starting will unlock a door that has been toggled locked.
...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App