What is the maximum allowable number of BE467 deadbolts in an installation?
In an Advanced Mode installation using a third-party Access Control System (ACS), the maximum number of BE467 and/or FE410 units is defined by the ACS system limitations...
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What is the audit capacity of the BE467?
In Advanced Mode (using a third-party EAC), the maximum number of audits is defined by the EAC system....
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Can access schedules be assigned to BE467 users?
In Advanced Mode (using a third-party EAC system), access schedules may be possible, depending on the capabilities of the EAC system....
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ENGAGE Sign In issues
When creating a new account you must:
1) Have a working email as the ID for ENGAGE. The email must be opened and verified as working to launch the account. Check for email typos.
2...
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CTE RTC
1. The CTE Real Time Clock (RTC) will stay accurate for 3 days to 10 days depending on temperature. (You get longer RTC hold-up in cold temperatures) Expect almost seven days for CTE RTC ...
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Why does my MT20W show as not connected when used in USB Mode?
MT20W USB Communication for ENGAGE managed systems was enabled on the enrollment reader beginning with MT20W firmware version 39.02.00. Additionally, the computer that the MT20W is connected to must h...
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What does HTTP Bad request mean? Error Code: 407?
Error Code 407 usually indicates that NoTour sectors are full.
It could also mean a FW update to the MT20w is needed.
Try updating FW on the MT20W.
Also try confirming that at least...
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