Category: Zentra

(Results from 11 to 20)
Why do I need to type in my Wi-Fi network information into the Zentra Mobile App on iOS/iPhone?
Apple iOS security prohibits applications from accessing the phones OS settings, such as Wi-Fi. Because of this, users must manually enter their Wi-Fi information when setting up Wi-Fi locks in t...
Schlage Commercial » Software » Zentra
Pure Access Cloud, user reports details.
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Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Software » Zentra
In Zentra, is there a “Calendar” view to see scheduled Holidays and Events?
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Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Software » Zentra
Is the Isonas RC-04 Compatible with Zentra?
No, the RC-04 is not intended for use with Zentra.  For reader-controllers, the Schlage RC-series (RC11, RC15, RCK15) are recommended.   ...
Schlage Commercial » Software » Isonas » RC-04 | Schlage Commercial » Software » Zentra
How to commission an enrollment reader in Zentra?
When commissioning an enrollment reader in Zentra, we use the Mobile application to commission the device.  You cannot enroll it using the Zentra software....
Schlage Commercial » Software » Zentra
How do I see which unit a fob is assigned to in Zentra, once I have changed the name on the fob to the resident and not the unit number?
Running an Access Point Permissions report will show you what each fob as access to regardless of the name. The Name of the access point will populate on the left under “Access Point”, the persons...
Schlage Commercial » Software » Zentra
How does a user get access in Zentra?
If a user was invited, but the invitation expired before the user could accept, the invitation cannot be resent.  However, for a user to gain access, it is a simple correction:   &...
Schlage Commercial » Software » Zentra
What email address does the Pure Access System send emails from?
Pure Access Cloud:  [email protected] Living:  [email protected]...
Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Software » Zentra
Where is the Pure Access Cloud hosted?
Pure Access Cloud and Zentra are hosted on Amazon Web Services servers, located within the continental United States.For further information, please see the Cybersecurity White Paper here: https://us....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Zentra
My web-access invitation link has expired. How do I get it re-sent?
After an invite expires, the invited user can follow the "forgot password" process in order to create a password and gain access. The same procedure can also be followed if a "forgot password" email e...
Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Software » Zentra

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