How do you delete a device in Zentra?
From the web portal, click the 3 dots to the Right of the Device name. You must deactivate the device first. After deactivation the option to delete will be available. ...
Schlage Commercial » Software » Zentra
Schlage RC - Support for No-Tour Functionality
Question:Do Schlage RC devices (RC11, RC15, RCK15) support no-tour credentials in ZentraAnswer:No. Schlage RC devices are online-type devices that will update, in real time, via programming comm...
Schlage Commercial » Software » Isonas » RC Reader Controller | Schlage Commercial » Software » Zentra
Zentra Mobile Credential - Moving from One Device to Another
To move to a new mobile device/phone with an existing Zentra Mobile Credential:Install Zentra MAPP on new phone.Try using credential.If an error appears, uninstall and reinstall app, try again. (This ...
Schlage Commercial » Software » Zentra
Zentra - Renaming Schlage RC (RC11, RC15, RCK15)
To update a Schlage RC (SRC) device in Zentra:On the Zentra website (currently living.zentra.co), click on “Devices”Click on the “three dots” on the right side of the screen, select “Edit Ac...
Schlage Commercial » Software » Isonas » RC Reader Controller | Schlage Commercial » Software » Zentra
Zentra - What Devices Are Supported?
The Schlage/Isonas devices supported by Zentra Living (as of March 2024):Schlage Control (BE467 and FE410)Schlage RC Reader Controller (RC11, RC15, RCK15)Devices Coming to Zentra Living:Schlage NDE-se...
Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Isonas » RC-04 | Schlage Commercial » Software » Isonas » IPBridge | Schlage Commercial » Software » Isonas » RC Reader Controller | Schlage Commercial » Software » Zentra
Zentra - Deleting and Re-Adding Schlage RCs
If a Schlage RC commissioned to a Zentra site needs to be Factory-Default Reset (FDR) for troubleshooting purposes: Factory reset the RC: hold the small black reset button on the back of the read...
Schlage Commercial » Software » Isonas » RC Reader Controller | Schlage Commercial » Software » Zentra
Zentra - Control Lock Battery Percentages and Behavior
Question:How do the reported battery level percentages for Control Locks in Zentra correspond with “Low” and “Critical” battery event levels? Answer:The battery level % reported in Zentra...
Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Zentra