Category: Mobile Credentials

(Results from 11 to 17)
What could cause an Isonas Pure Mobile Credential Device ID to change?
The Device ID will be generated when the app is installed, and a new device ID will be generated if the application is re-installed....
Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Credentials » Mobile Credentials
Schlage mobile credential is asking for a login.
1 - Close SMAC App-Do not uninstall2 - Click on the link in the original SMAC TEXT3 - This will open the SMAC App again - the credential should be loaded and will no longer ask for login...
Schlage Commercial » Credentials » Mobile Credentials
What can cause a Pure Mobile Credential to show “INACTIVE” when the app is launched instead of “READY”.
1. Bluetooth is disabled on the mobile device.- Ensure that Bluetooth is not disabled on the mobile device. 2. Bluetooth is disabled for the “Pure Mobile” app- Ensure that Bluetooth is not di...
Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Credentials » Mobile Credentials
Can 5yr fixed SMAC license be stacked?
No, you cannot stack 5-year SMAC licenses.  Only 1-year flexible licenses can be stacked....
Schlage Commercial » Software » Engage | Schlage Commercial » Credentials » Mobile Credentials
Schlage mobile app is asking you to log in.
You will only get that pop up on login if there's no credential loaded in the SMAC app.Resolution:1)                &nbs...
Schlage Commercial » Credentials » Mobile Credentials
Schlage Mobile Credential is asking "Password Required" and "Enter Passcode"
If the Mobile App is opened, but FaceID is not enabled, and the user clicks “Cancel” when initially asked to enter the phone’s passcode, the app will display this message:“Passcode Required" -...
Schlage Commercial » Credentials » Mobile Credentials
Who receives email notifications for mobile access expiration?
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage | Schlage Commercial » Credentials » Mobile Credentials

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