Category: Engage

(Results from 71 to 77)
How can I delete an Engage account that was accidently created?
If you need to delete your Engage account, you can do so from the Engage Mapp. From the Mapp after you log in, go to More , then My Account and select the Delete account option....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
Can 5yr fixed SMAC license be stacked?
No, you cannot stack 5-year SMAC licenses.  Only 1-year flexible licenses can be stacked....
Schlage Commercial » Software » Engage | Schlage Commercial » Credentials » Mobile Credentials
Can a deleted device be added back into Engage?
Yes, you must perform a factory reset on the device (see user guide for lock model).  From the Engage mobile app, click + icon in device screen, follow the prompts.  After adding the device,...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
How to get Engage API key?
You must contact your local Schlage Sales Representatives office to get in touch with the OEM Sales rep.US REGIONAL SALES OFFICE (RSO)​877-671-7011, option 39am - 5pm [email protected]...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
What does the error ”Inter Board Error nWake assert” mean in the audits for NDEB lock?
The issue may be that the ribbon cable is pinched or damaged. Check ribbon cable and reseat connector. If issue persists, replace the ribbon cable....
Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Software » Engage
How does First Person In work with Schlage devices in Pure Access Cloud tenants?
The First Person In feature is used in combination with Auto Unlock weekly rules and Scheduled Unlock events. If the First Person In feature is enabled for an access point, when an associated auto unl...
Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Software » Engage
What is the difference in 200 and 210 modes?
These are both standalone/no-tour modes. 210 mode is Wi-Fi enabled for periodic check-in.  200 mode Wi-Fi is not enabled. ...
Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Software » Engage