Category: Engage

(Results from 51 to 60)
How to refresh tokens in the Engage mobile app?
To refresh tokens, you will log into the Engage account on your mobile device. Click More on the bottom of the screen. Then click on My account and select Refresh Token. Then Log out.&n...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
Can I delete users in bulk in the Engage software?
Unfortunately, no.  You cannot delete users in bulk. You will have to delete them one at a time....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
How would I add new users thru the fob reader/ programmer?
You cannot add a new user using the MT20W enrollment reader. You will have to add the user from the Engage web portal, then use the enrollment reader to add the fobs and give access to the doors....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Readers » Enrollment » MT20W | Schlage Commercial » Software » Engage
Can I factory reset a lock remotely?
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
How do you add a new device to the Engage site and add it to a device group?
To add a new device to the Engage site, you will commission it using the Engage Mapp while standing in front of the device. After logging into the Engage Mapp, under devices select the + sign and...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
Are Engage locks compatible with ZWAVE?
Our Engage commercial and multi-family locks are not ZWave compatible.ZWave is a residential software....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
Can you apply a Custom Config Card to a Reader before commissioning a lock into Engage?
Applying a config card would have no effect on commissioning and can be applied before or after commissioning.It will be easier to apply the config card before commissioning....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
Is there an expiration date for team members in Engage?
No, team members in Engage do not expire.  There is not way to set an expiration date....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
How do you clear application cache on Android devices?
Please follow these steps to clear the cache:1.            Access Application Settings: Locate the application on your device. Press and hold the...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
What are the different free types of mobile credential seen in Engage?
FREE  No Expiration, these are the 3 mobile licenses included with each Engage managed siteFREE TRIAL No Expiration, these are legacy free credentials issued prior to charging for licenses...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage

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