Category: Engage

(Results from 21 to 30)
How do I change my Engage team members permissions?
Please click here for the Engage user guide.Go to page 64 ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
Will the Engage app work on Android tablets or Apple iPads?
We support and test the flagship phone models from Apple, Samsung, LG, Motorola, and Google for the last 2 years, such as:iPhone 11 Pro or newerSamsung S20 or newerWe have not tested the Engage app on...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
Engage - No-Tour End of life FAQ
Please click on the link below for the Engage NO-TOUR end of life (only No-Tour)Allegion - Engage (allegionengagemigration.com) ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
In Engage, why does all my Control locks (BE467/FE410) show the orange explanation point “!” next to the device name?
The orange “!” indicator means there was a programming change that affected the device. On the control lock, the only way to clear the “!” indicator is to sync with the door with the Enga...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
Why do some doors that a user has access to on Engage portal appear greyed out?
This occurs when a door was assigned as part of a device group instead of selected individually.If you click on the Groups option on the top of the page, you will then see them enabled....
Schlage Commercial » Software » Engage
Why do I see some Engage devices with the name CAPTURED and a long number?
The name CAPTUREDxxxxxx appears for the name of the device when an attempted Commissioning process fails.  The name CAPTUREDxxxxxxx indicates the device was recognized but the commissioning proce...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
How do I update a Control lock to get current audits?
Since the Control locks do not have Wi-Fi capabilities, you must need to sync to your lock to get the latest audits.           Go to the lock with your Engage Mapp, click...
Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
What does it mean when the Engage app shows the lock was “synced successful but Audits failed”?
This error message is caused when the audit data doesn’t load correctly when syncing to the engage locks. This can be caused by bad signal strength from the engage app to the lock via Bluetooth. Low...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
Do I have to be the administrator in Engage to add a device?
In order to add or edit users or devices you must have Administrator or Manager rights. An Operator cannot add a device or edit devices or users....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
How can I get a count of all my devices in Engage?
No, there is no report you can run that will provide that info. ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage

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