Category: Engage

(Results from 11 to 20)
How to delete a lock from Engage?
Deleting a device from Engage can be done in two ways. The web application is on Page 53 of the user guide. The web application procedure is on page 79.  Click here for the link to the Engag...
Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
How to change your password for Engage?
There are 2 ways to change the password.  Once on the web portal, the other on the phone app.On the PC, go to: https://portal.allegionengage.com/signin.  Then click on Forgot passwordOn the ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
How do you create a toggle fob in Engage?
Follow these steps to create a new toggle credential:1. Log in on the web portal and open the Users Tab2. Select a current user3. From the Users card, select Add Credential4. The Add Credential card w...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
How do you decommission a device from Engage?
Log into the Engage Software on your mobile device:1. Open the Devices screen2. Find the device you want to delete in the list3. iOS: Swipe left on the device name to show the Delete button. Then tap ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » Gateway | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
Will a Engage Master credential bypass the freeze function of a lock?
Yes, the Master credential will bypass any function on the lock....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
What is the difference between Lockdown and Toggle on Engaged managed sites?
Lockdown keeps everyone out until removedToggle changes locked to unlock, or unlocked to locked and back with each credential presentation....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
Error message when trying to commission a Engage lock “Unable to commission, lock is currently on a different site” how to fix?
This error is given when a lock is already commissioned to a different engage site. You can’t commission a device while it’s on a different site. You need to log into the site it is commissio...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage
What is the cost of Schlage Mobile Bluetooth Credentials?
The price as of November 5, 2023There are two cost structures:SMA-ENGAGE-FLEX-1YR is $6 per one year licenseSMA-ENGAGE-FIX5YR is $10 per 5-year licenseFor current prices, please check the Schlage pric...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage | Schlage Commercial » Credentials » Mobile Credentials
Can I create mobile credentials without commissioning mobile-enabled locks in ENGAGE?
Yes, a site administrator or manager can create mobile credentials in a site that does not have any mobile-enabled locks commissioned. Although it is not common, there are instances where a site ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage | Schlage Commercial » Credentials » Mobile Credentials
Why can't I add a schedule via Engage mobile app?
Device and User Schedules must be added and edited from Engage Web Portal: https://portal.allegionengage.com/signin Schedules can be assigned  to Users and Devices via Engage Mobile APP...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Software » Engage