How long does it take to update firmware on an electronic lock?
It could take between 5 to 10 minutes to update the firmware on a lock and is dependent on how old the lock firmware is. Please be patient....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
How to get audits for master credentials?
Before you can run an audit report, you must pull the audits from a door.To pull the audits from the door, you will need to go to the door with the Engage app on your phone, launch the app, click on t...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
How to jump a dead battery at a Control lock?
For the Control lock (BE467 and FE410), the emergency battery jump start can be used to unlock the door if the batteries are dead.The 9-volt battery cannot be used more than a couple of times. ...
Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467
How long does updating firmware on a Schlage Reader Controller take?
The LED will flash amber/yellow while the firmware package is being downloaded.After the firmware package has been downloaded, the device will disconnect from the server.The LED will alternate flashin...
Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467
How do I add devices from computer?
You cannot add a device to the Engage software from the web portal. The only was to add devices to the Engage site is by using the Engage app on your phone. You will have to be in front th...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
Can I factory reset a lock remotely?
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
Are Engage locks compatible with ZWAVE?
Our Engage commercial and multi-family locks are not ZWave compatible.ZWave is a residential software....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage