Can MT20w be used to enroll credentials using Engage mobile app?
No you cannot use the MT20W with the Engage mobile app - MT20w can only be used on Engage web portal.
The MT20w must be commissioned to the site via mobile app, but used on web portal.
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Schlage Commercial » Readers » Enrollment | Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Readers » Enrollment » MT20W
Can the same MT20W be used across multiple Engage sites if on same Engage account?
No, you cannot. The MT20W can only be commissioned to one site at a time. If you want to use it at a different site, you will need to delete the MT20W from the site its attached to, FDR (Factory ...
Schlage Commercial » Readers » Enrollment | Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Multi-Family | Schlage Commercial » Readers » Enrollment » MT20W
MT20w Card reader was deleted and now it will not show up in "In range" devices to set up.
When any device is deleted from an Engage site, it will also need to be Factory Defaulted (Reset) before it can be commissioned back into Engage.If you are using the MT20W Enrollment Reader, there sho...
Schlage Commercial » Readers » Multi-Technology » MTSeries | Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Readers » Enrollment » MT20W
How do I connect a new MT20W reader?
The Engage MT20w Enrollment reader can be connected to the PC or Laptop you are using with the Engage Web Portal.
The USB connector is only used to send power to the MT20w and also allows ...
Schlage Commercial » Readers » Enrollment | Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Readers » Enrollment » MT20W
MT20w Enrollment Reader and Third-Party Credentials
No you cannot use the MT20W to enroll third party credentials.
The reader is only compatible with Schlage provided and programmed Mifare Classic and EV1 credentials.
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Schlage Commercial » Readers » Multi-Technology » MTSeries » Schlage Electronics | Schlage Commercial » Readers » Enrollment » MT20W
How many MT20W's you can have on a site?
There is no limit to the number of MT20W's you can add to a site.
You can commission as many MT20W's as you would like.
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Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Readers » Enrollment » MT20W
How can I download the MT20W desktop Engage app?
We have 2 version of the desktop app. One for Windows and one for MAC OS.For Windows version, click hereFor Mac OS version, click here ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Readers » Enrollment » MT20W
Why does my MT20W show as not connected when used in USB Mode?
MT20W USB Communication for ENGAGE managed systems was enabled on the enrollment reader beginning with MT20W firmware version 39.02.00. Additionally, the computer that the MT20W is connected to must h...
Schlage Commercial » Readers » Enrollment | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Readers » Enrollment » MT20W
What is error 417 on the MT20W-USB?
417 error can occur only for new cards for the very first time (when no No-Tour data is present).
You can 1st ignore the error and see if the write took by testing at lock.
If no...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Readers » Enrollment » MT20W