How long does it take to update firmware on an electronic lock?
It could take between 5 to 10 minutes to update the firmware on a lock and is dependent on how old the lock firmware is. Please be patient....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
Fail Secure for a CTE
You can only program the CTE for fail secure with a battery backup connected to the CTE....
Schlage Commercial » Electronic Locks » CTE
How do I add devices from computer?
You cannot add a device to the Engage software from the web portal. The only was to add devices to the Engage site is by using the Engage app on your phone. You will have to be in front th...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
What is the difference fail safe and fail secure?
FS- Fail Safe unlocks without power.FSE - Fail Secure locks without power.Click here for the link to a PDF that gives an in-depth explanation. ...
Schlage Commercial » Electronic Locks | Schlage Commercial » Electronic Locks » CTE
Can I factory reset a lock remotely?
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
Are Engage locks compatible with ZWAVE?
Our Engage commercial and multi-family locks are not ZWave compatible.ZWave is a residential software....
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series | Schlage Commercial » Electronic Locks » CTE | Schlage Commercial » Multi-Family » FE410 | Schlage Commercial » Multi-Family » BE467 | Schlage Commercial » Software » Engage
How do I get the CTE to connect to Wi-Fi?
To connect the CTE to the Wi-Fi, you need to commission the CTE to the Engage site first. After you commission it, on the Engage mobile app, click on the name of the CTE, then click on More, then...
Schlage Commercial » Electronic Locks » CTE
Where can I find the release notes for Engage products?
All of the release notes for the Engage products can be found here:https://commercial.schlage.com/en/resources/troubleshooting-maintenance/engage-family-resources.html...
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