Category: Pure Access Cloud

(Results from 61 to 70)
What happened if my Pure Access Cloud account expires before I can renew my license?
You have a 5 day grace period where you can still access the user interface once your Pure Access Cloud license expires. If the license does expire, your devices will continue to grant access and foll...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
Why did my Active Directory stop syncing with Pure Access Cloud on 02/01/2023?
Pure Access Cloud had a domain change on 02/01/2023 which affects Isonas AD Connect installation. The following must be completed to get AD Connect syncing again:- On the server where Isonas AD Connec...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
Does Pure Access Cloud support multifactor authentication (MFA) for the login?
Pure Access Cloud does not support multi-factor authentication. The Pure Access Development Team is looking into “next generation” user authentication security as a possible feature....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
Why can’t I see the dashboard that I just created?
Dashboards can be associated with specific User Groups. If you are not a member of that User Group you will not see that dashboard even though you otherwise have full administrator access. I...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
What is a ‘User Permissions’ report?
A ‘User Permissions’ report shows users associated with access control Weekly Ruleswhere the user is identified by name rather by a User Group....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
How do I select the credential formats listed when manually enrolling a new badge for an Engage linked Pure Access Account?
With Pure Access Cloud accounts that are linked to Engage you can select ‘Available Credential Format’ and ‘Default Credential Format’ at the Settings>Global Settings page....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
What is the best way to get a report for duplicate users in Pure Access?
Since the Users reports doesn’t differentiate between duplicate users, the best way to get a report that shows duplicate users in Pure Access is to run the ‘User Export’ report and dow...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
How many credentials can be synced from Active Directory to a user in Isonas Pure Access?
You can only sync one credential per user....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Isonas PAC Admin DeActivated User and can't find to Re Activate.
In the Status filter at the top, you need to select Inactive or ALL users.Then you will see the deactivated users....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud
How to delete an RC04 from Pure Access Cloud?
In order for a device to be deleted from the system, it will first need to be deactivated.Here is how to deactivate them:Method 1Navigate to the Access Points screenFrom the access point you wish to d...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Software » Isonas » RC-04 | Schlage Commercial » Software » Isonas » RC-03 | Schlage Commercial » Software » Isonas » IPBridge

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