Category: Pure Access Cloud

(Results from 41 to 50)
Isonas Pure Access Cloud - Password Reset Process
Go to the Pure Access Cloud login page at https://app.pureaccess.com, enter your web access email address and click ‘Continue’. Click ‘Forgot Password’ and follow the workflow for resetting th...
Schlage Commercial » Software » Isonas » Pure Access Cloud
Isonas Pure Access Cloud - Not Receiving Password Reset Email
NOTE: In order to reset a login password in Pure Access, some requirements must be met first: 1) The email address in use must have previously had a valid, working login for Pure Access Clou...
Schlage Commercial » Software » Isonas » Pure Access Cloud
Isonas Pure Access Cloud - "Password Reset Token Expired" Error
After clicking on the unique email link (token) that is received on a "ISONAS - Password Reset Instructions" email, the system will check: 1) Has the token been created within the past 20 minute...
Schlage Commercial » Software » Isonas » Pure Access Cloud
Is there any way to roll back a Pure Access Cloud tenant to a previous date ?
Our Cloud architecture is a single database shared across all customers. There is no restoration feature. ...
Schlage Commercial » Software » Isonas » Pure Access Cloud
Schlage RC11, RC15, RCK15 - What Network Ports are Used?
The ports used in a Schlage RC are not fixed and are determined by what URLs are entered into the RC's configuration, so they can be any available port. Isonas Pure Access with Schlage RC takes c...
Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Readers » IP Based
Schlage RC11, RC15, RCK15 - Reader Not Populating in Isonas Pure Access Cloud
If a Schlage RC has been properly commissioned into the Isonas-created Engage site, and shows as a device in the Engage Mobile App, then it will start trying to communicate with Isonas Pure Access C...
Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Readers » IP Based
Isonas Pure Access Cloud - Deleting Schlage RC11, RC15, RCK15 from a Tenant and Engage Site?
Deleting Schlage RC Reader-Controllers and Schlage NDE/LE Wireless Locks from Pure Access CloudIn order to properly delete a Schlage access point from Pure Access Cloud please perform the following:1)...
Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Software » Isonas » RC Reader Controller
Isonas Pure Access Cloud (PAC) - API Traffic Limitations (Throttling)
To improve API speed and responsiveness for all users, Isonas enforces API rate limiting measures. Each API token is limited to 30 requests per minute, enforced on a 1 minute, 5 minut...
Schlage Commercial » Software » Isonas » Pure Access Cloud
How can I get RC15 assigned to my Isonas Pure Access Cloud site?
Schlage RC is supported with Pure Access Cloud but the Pure Access site must first be linked to Engage. This is done on the Settings>Engage page in Pure Access. After completing the linking process...
Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Software » Isonas » RC Reader Controller
Which columns are required in Isonas user import template?
Only 2 columns are required: First Name, Last Name ...
Schlage Commercial » Software » Isonas » Pure Access Cloud

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