Category: Pure Access Cloud

(Results from 31 to 40)
Why can’t I see or edit future Holidays or Events that I’ve created in Pure Access Cloud?
When viewing the Access Control page using the ‘List’ view, only Holidays and Events occurring during that calendar month will be displayed. If you use the ‘Monthly’ or ‘Weekly’ views on t...
Schlage Commercial » Software » Isonas » Pure Access Cloud
Isonas Pure Access Cloud - Adding Placeholder (Dummy) MAC Addresses for Access Points
NOTE: This guide is for Isonas branded hardware only: RC03, RC04, and IP Bridges. It is common practice to plan access control schemes prior to hardware installation. In Pure Access Clou...
Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Readers » IP Based
Isonas Pure Access Cloud - Replacing an Existing Reader
Note: This guide is only for Isonas-branded devices: RC03, RC04, IP BridgeIf a reader/access point must be replaced with new hardware in Pure Access.First:1) Go to Access Points page.2) Click on the t...
Schlage Commercial » Software » Isonas » Pure Access Cloud | Schlage Commercial » Readers » IP Based
Why am I getting ‘Decline Credential Not Found’ events on Schlage RC Reader-Controllers in Pure Access Cloud?
I am getting ‘Decline Credential Not Found’ events on Schlage RC Reader-Controllers in Pure Access Cloud, with ‘System Admin’ as the username and raw data for badge value, when my user has a p...
Schlage Commercial » Software » Isonas » Pure Access Cloud
Are the RC-04's going to be replaced?
RC-04's are a current product line of Isonas.There are no plans currently to replace it....
Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
How to delete a tenant in Pure Access Cloud?
Isonas Pure Access Cloud does not give users the ability to delete unneeded tenants. This is a special request can can be done by contacting Product Support (877-671-7011 opt 2, 2, 3).  Sup...
Schlage Commercial » Software » Isonas » Pure Access Cloud
Isonas Pure Access Cloud - REST API Requests Returning Only 50 Items
API lists are limited according to the documentation: Isonas API commands - v2   In order to maximize quantity of returns, add a limit parameter to the query: "limit=500" This will ...
Schlage Commercial » Software » Isonas » Pure Access Cloud
Is Pure Access compatible with PIV type Government issued credentials?
You cannot use PIV/FIPS/TWIC with the Isonas Pure Access systems. They are not compatible. ...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
Where can I download AD Connect and documentation for syncing Active Directory with Pure Access Cloud?
AD Connect v2.5.1 for Pure Access Cloud can be downloaded from the following site: Note:  This link will automatically download the zip file. https://www.isonas.com/files/exe/IsonasADCo...
Schlage Commercial » Software » Isonas » Pure Access Cloud
The RC-04/RC-03, RC controller turns green but the door is not unlocking?
Please check the Access Point setting in Pure Access Cloud or Pure Access Manager. If the ‘ASM’ option is selected for this Access Point it is likely that this Advanced Security Module (ASM)...
Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud

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