The RC-04/RC-03, RC controller turns green but the door is not unlocking?
Please check the Access Point setting in Pure Access Cloud or Pure Access Manager.
If the ‘ASM’ option is selected for this Access Point it is likely that this Advanced Security Module (ASM)...
Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
How do you delete a tenant in Pure Access Manager?
Here is how you can delete a tenant in Pure Access MANAGER:
Log into SysAdmin and go to tenants tab, select the tenant to be deleted, and Delete Tenant button will be in upper right
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Schlage Commercial » Software » Isonas » Pure Access Manager
What is a ‘User Permissions’ report?
A ‘User Permissions’ report shows users associated with access control Weekly Ruleswhere the user is identified by name rather by a User Group....
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
What is the best way to get a report for duplicate users in Pure Access?
Since the Users reports doesn’t differentiate between duplicate users, the best way to get a report that shows duplicate users in Pure Access is to run the ‘User Export’ report and dow...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager | Schlage Commercial » Software » Isonas » Pure Access Cloud
When is end of support for Isona Pure Access Manager?
Pure Access Manager customers can continue to use their software indefinitely, but the product went ‘end-of-life’ on 12/31/2021 and reached ‘end-of-support’ on 12/31/2023. There will no l...
Schlage Commercial » Software » Isonas » Pure Access Manager
What smart credential formats do Isonas readers support?
The Isonas DESFire EV2 and Isonas DESFire EV3 are the only smart credentials that are supported for encrypted secure sector reading by Isonas devices. For other smart credentials, Isonas devices...
Schlage Commercial » Software » Isonas | Schlage Commercial » Software » Isonas » Pure Access Manager