Knowledge Center

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Lead times, Freight policies and guidelines?
Allegion product lead times, freight policies and guidelines are available only to authorized distributor partners. Authorized Allegion Distributor Partners can view the current freight policies by l...
Channel Support » Miscellaneous
What does error 64 mean on a HandKey II or Handpunch?
When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board.  The first step is to replace the lithiu...
Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
What is a cylindrical lock?
Cylindrical Locks: a bored lockset whose latch or bolt locking mechanism is contained in the portion installed through the cross-bore Medium, high to extra heavy duty Commercial, multi-...
Mechanical Locks » Cylindrical » B Series » Falcon | Mechanical Locks » Cylindrical » T Series » Falcon | Mechanical Locks » Cylindrical » W Series » Falcon | Mechanical Locks » Cylindrical » X Series » Falcon | Mechanical Locks » Cylindrical » A Series » Schlage | Mechanical Locks » Cylindrical » AL Series » Schlage | Mechanical Locks » Cylindrical » D Series » Schlage | Mechanical Locks » Cylindrical » ND Series » Schlage | Schlage
How can I get help for my Locknetics Products?
Locknetics company supplied electro-magnetic locking devices, electronic smart locks, and electronic security components to access control dealers and lock smiths.  Ingersoll-Rand acquired the...
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How many Von Duprin QEL devices can be connected to a power supply?
Product Ordered after 7/10/2012 - Product identified by label on QEL motor You no longer need to use the 900-2Q option board (no longer available) with the PS900 power supplies to ope...
Power Supplies » Standard » PS900 Series » Von Duprin
Price Books and pricing information
Allegion Price Books and pricing information is only available to Authorized Distributor Partners. Authorized Allegion Distributor Partners can view Price Books and pricing information by loggin...
Channel Support » Miscellaneous
Is there adjustment limits on the regulation valves of LCN manual closers?
  The regulation valves are designed to adjust the flow the hydraulic fluid in the closer which regulates the door closing speed through various phases of the closing cycle. The regulation ...
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What is a Von Duprin 893P strike?
The 893P is not a strike, it is the UL label on a 6000 series strike.  This label will not describe the strike you have....
System Components » Electric Strikes » 6000 Series » Von Duprin | Von Duprin
Where can I download the latest version for the Schlage Utility Software?
Customers should maintain their Schlage Utility Software at the latest version that is available.  This ensures that they have the latest features available and will be compatible with current pr...
Electronic Locks » Hand Held Devices » HHD » Schlage Electronics
What are the different cylinder types available?
Conventional Cylinders - A conventional cylinder is one that requires some breakdown of the lock in order to be removed. These are the most commonly used cylinders sometimes called key-in-lever or...
Key Systems » Cylinder Category » Falcon | Key Systems » Cylinder Mechanism » Schlage | Key Systems » Cylinders » Cylinder » Falcon | Schlage