Category: Gateway

(Results from 21 to 30)
What class is the Gateway and power requirements for the Gateway POE?
For the PoE CUSTOMER switch planning purposes, the Gateway is a Class 0 powered device (PD) that requires 15.4 watts. And for the port when measuring PoE Voltage it is +48VDC With a current of 5...
Schlage Commercial » Electronic Locks » Gateway
Will the Engage GWE repeat the communications to locks that are further away than 30'?
No, they will not.  Each Engage device must be within 30' of the closest GWE....
Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » Gateway
Can you daisy chain data from the gateway?
Yes, you can daisy chain the data from the Gateway. They can be wired in/out on each TX terminal and in/out on each RX terminal down the line. However, we strongly suggest contacting the ACP...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » Gateway
Why does the IP address of my Gateway keep changing?
If the IP address is set to DHCP, it will change depending on the address available. ...
Schlage Commercial » Electronic Locks » Gateway
What is the maximum distance for POE (Power over Ethernet)?
Standard PoE has Ethernet cable distance restrictions of 328 feet....
Schlage Commercial » Electronic Locks » Gateway | Schlage Commercial » Electronic Locks » CTE
Gateway not holding static IP keeps defaulting to default IP address.
Updating firmware on gateway to the latest has resolved saving static IP address. ...
Schlage Commercial » Electronic Locks » Gateway
What should the minimum bootloader for the Gateway be?
The minimum version should be: 2014.10.0.4. Versions 2014.10.0.3 or lower, the Gateways needs to be replaced. ...
Schlage Commercial » Electronic Locks » Gateway
Can you ping the Gateway?
You can’t ping the gateway but can verify that it is connected and communicating. Once you have commissioned the Gateway using the Engage software and set the network info, you can test commun...
Schlage Commercial » Electronic Locks » Gateway
How do you retrieve the gateway logs?
Gateway needs to be running on minimum firmware version 1.60.06.Connect to the gateway with the Engage app and under settings click on “Send Device Logs”  It can be retrieved under the Suppor...
Schlage Commercial » Electronic Locks » Gateway
Is the Gateway plenum rated?
The Gateway is not plenum rated today.  The Plenum rating requires UL 2043 approval, which is the UL requirement for installation in what is considered to be air-handling spaces – plenums...
Schlage Commercial » Electronic Locks » Gateway