Category: NDE Series

(Results from 71 to 80)
Engage Wi-Fi requirements for the IT department
When discussing how ENGAGE™ devices use Wi-Fi, provide this technical information paper to customer site IT departments. This note should answer IT department questions when scoping ENGAGE product...
Schlage Commercial » Schlage Electronics | Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial
Is the tailpiece the same for the ND series and the NDe series?
The ND and the NDe tailpieces are the same since early 2017. The part numbers for the tailpiece options are shown below:DESCRIPTIONSUFFIXTAILPIECE/ KIT P/NDRIVER, SCHLAGE KIK/STANDARD PDN523-022D...
Schlage Commercial » Electronic Locks | Schlage Commercial » Mechanical Locks » Cylindrical » ND Series | Schlage Commercial » Mechanical Locks » Cylindrical » ND Series » Schlage | Schlage Commercial » Electronic Locks » NDE Series
What does it mean when the NDE has 5 red blinks?
This indicates the lock is still in “Capture Mode”. This can happen if the lock has not fully completed the commissioning sequence.  There are two ways the commissioning process could be in...
Schlage Commercial » Electronic Locks » NDE Series
On the NDE locks, is there any other ND latch that can be used which is 1/8” larger than the standard 2-3/4”?
No, 1-3/8”, 1-3/4”, 5” are the options....
Schlage Commercial » Electronic Locks » NDE Series
Can you use a config card on NDE/ LE locks?
Using the Engage software, on the lock settings, you can turn on or off all the prox and smart card options.All of our configuration cards are compatible with the NDE / LE locks if needed.Here is the ...
Schlage Commercial » Electronic Locks » NDE Series | Schlage Commercial » Electronic Locks » LE Series
What is the Low Battery Threshold on NDE80 Locks?
The Low Battery audit gets generated when the voltage level of the battery drops below 4.5V  The Critical Battery audit gets generated when the voltage level of the battery drops below 4.0V...
Schlage Commercial » Electronic Locks » NDE Series
How do I delete a site in Engage?
 Engage sites can be deleted via the Web Portal or the Engage App. Go to MANAGE SITES and there will be a Trash Can option to delete sites. You will be prompted to type in DELETE to con...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series
What is the maximum number of users and audits that Engage devices can store?
The maximum number of users able to be added to an NDE, LE or CTE is the same as the maximum amount of users that can be saved to an Engage Managed site: 5000   The NDE, LE or CTE ...
Schlage Commercial » Electronic Locks » Offline | Schlage Commercial » Electronic Locks » NDE Series
Engage Error: reached max users, unable to enroll new users at lock.
That audit can mean:      They have reach the number users that can be assigned to the door.        OR     We had an issue a while back where you...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » NDE Series
What is the part number for the LD-SAR tailpiece for ND-Series and NDE-Series locks?
LD-SAR (Sargent Key-in-Lever Cylinder Prep) Tailpiece Kit, Part Number: 09-060...
Schlage Commercial » Mechanical Locks » Cylindrical » ND Series | Schlage Commercial » Electronic Locks » NDE Series

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