Is the Engage software free?
There is no charge for the Engage software.
It is FREE to use.
You can go to our website and create a new account, then create your site.
https://portal.allegionengage.com/signin
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Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
What are the differences between a user schedule and device schedule in Engage?
User Schedule defines what times of the day the user can access the devices. For example a user schedule is setup at the web portal for 8am to 6pm 7 days a week. The user can only access the device ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
How to add a user to the Engage?
There are 2 ways to add a user to the Engage software.1. You can add the user from the Engage Web portal using the MT20W Enrollment reader Click here for the YouTube video2.&n...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
Engage invitation expired.
You can resend the invitation to an account user.
Login to engage Web Portal
Go to Advanced Tab
Manage Invite
Resend Invitation
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Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
How to edit user name in Engage?
You can edit a users name in the Engage phone app, or on the web portal.
On the Engage Phone app, log into the Engage app
Click on users.
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Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
What are the greyed out check marks when assigning access in Engage?
Users assigned to a device group that includes those devices will be shown in grey rather than orange for doors that were assigned individually.
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Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
Why can't I delete a device from Engage?
If you have Operator or Manager rights, you cannot delete devices.
You must be an Admin on the Engage site to be able to delete devices.
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Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Mobile App | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App
What is the NDE firewall information
The NDE uses only two ports, 80 and 443http and https connections are used for downloads and uploads. The firmware payload is encrypted, the door files are https sessionsPort 80 (http) is ...
Schlage Commercial » Electronic Locks » ENGAGE Application | Schlage Commercial » Electronic Locks » ENGAGE Application » Web App | Schlage Commercial » Electronic Locks » NDE Series