I downloaded users to my reader, but the reader still does not recognize their ID's
check to see if the user access profiles are set to 'Never'; if they are, change them to 'always' and download users again.Here's how: - in Handnet Lite, go to the 'Users' tab and look at the 'ac...
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What options do I have if I have forgotten my HandNet for Windows login?
In order to reset a login for HandNet for Windows, its database has to be modified by a qualified technical support representative. A user database recovery service is a billable service, p...
Schlage Commercial » Biometrics » HandKey » ID3D » Schlage Electronics | Schlage Commercial » Biometrics » Software » HandNet for Windows » Schlage Electronics
What does the message "ID temporarily invalid" mean when it displays on a biometric hand reader?
Our biometric hand readers have a limitation on how many times you can try an unsuccessful hand verification. This is similar to secure computer/ system logins that kick you out after a certain ...
Schlage Commercial » Biometrics » HandKey » HandKey II » Schlage Electronics | Schlage Commercial » Biometrics » HandKey » ID3D » Schlage Electronics | Schlage Commercial » Biometrics » HandPunch » HP 3000 » Schlage Electronics
Why does a biometric hand reader display "Time restriction" ?
A biometric HandPunch will display "Time restriction" if you are trying to punch in or punch out outside of the times allowed for this. An employee will see the message, "Time restriction" ...
Schlage Commercial » Biometrics » HandKey » ID3D » Schlage Electronics | Schlage Commercial » Biometrics » HandPunch » HP 3000 » Schlage Electronics
How do I enroll a user in HandNet for Windows?
In order to enroll a user in HandNet for Windows, you will need to:
- Log into HandNet for Windows (default login: username: 1234 password: new )- From the menu at the top, click on...
Schlage Commercial » Biometrics » HandKey » ID3D » Schlage Electronics | Schlage Commercial » Biometrics » Software » HandNet for Windows » Schlage Electronics
Was the ID3D Hand Reader discontinued?
All products of the E-series line will be discontinued as of the end of 2013 with parts available through 2014 or while supplies last....
Schlage Commercial » Biometrics » HandKey » ID3D » Schlage Electronics
How to obtain MAC address from the EN-100/EN-200?
On the older EN-100/EN-200 (rectangle circuit board), the MAC address is printed on the sticker. On the new EN-100/EN-200 (square circuit board), an application such as wireshark will be re...
Schlage Commercial » Biometrics » HandKey » HandKey II » Schlage Electronics | Schlage Commercial » Biometrics » HandKey » ID3D » Schlage Electronics | Schlage Commercial » Biometrics » HandPunch » HP 3000 » Schlage Electronics