Category: Schlage Electronics

(Results from 1 to 10)
What does a Warning 80 or 17 mean on a F-Series hand reader?
When you see a Warning 80 or Warning 17 on a HandKey or a HandPunch, it may mean that the lithium battery is low.  The first step is to try a warm boot on the reader to see if that help...
Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
What does error 64 mean on a HandKey II or Handpunch?
When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board.  The first step is to replace the lithiu...
Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
How do I contact Schlage Biometrics Technical Support?
To contact technical product support for Schlage Biometric Solutions products:Telephone:  877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email:  readers...
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What does "Sorry, Can't Add" mean on a hand reader?
The message "Sorry, Can't Add" appears when trying to enroll a user on a hand reader.  There are 2 reasons this message appears:1.  The ID being enrolled already exists in the hand reader.2....
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What cleaning suggestions would you provide to a customer should the hand reader be exposed to blood?
To clean the platen on a hand reader, apply a Windex-like product with a clean, soft cloth and allow it to air dry.  The hand reader platen overlay has an anti-microbial surface.  Should the...
Biometrics » HandKey » HandKey CR » Schlage Electronics | Biometrics » HandKey » HandKey II » Schlage Electronics
What happens when you assign all of the password menus on the F and E series readers the same password?
The 5 Command Groups will be combined by assigning them the same password starting with those in password menu 5 and then ending with those in password menu 1.  In this case, the command choices ...
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What information is stored in a user template record in a biometric F-Series hand reader?
Template, ID, Time Zone, and Authority Level are the four fields that make up a basic user template in a biometric F-Series or E-Series hand reader....
Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandKey » ID3D » Schlage Electronics | Biometrics » HandPunch » HP 1000 » Schlage Electronics | Biometrics » HandPunch » HP 2000 » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics | Biometrics » HandPunch » HP 4000 » Schlage Electronics
What are the pin outs on the RS232/J4 connector on a F3-style main board in a biometric F-Series hand reader?
The RS232 pin out on a F3-style main board for a F-Series HandKey or a F-Series HandPunch to the J4 connector is Pin 1 (Pin 1 is the farthest pin from the edge of the board) is Ground, ...
Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
What are the visual differences on a F-Series handreader main boards that have battery backup and main boards that do not have battery backup?
See  Board Differences Battery Backup Circuitry  for a picture of the visual differences between a F-Series biometric handreader with a main board that has the battery backup circu...
Biometrics » HandKey » HandKey II » Schlage Electronics | Biometrics » HandPunch » HP 3000 » Schlage Electronics
How do you reset a biometric F-Series handreader with a reset switch?
Caution: Resetting/cold booting a biometric handreader resets the handreader to factory default settings and erases the user database. To reset or cold boot a biometric F-Series handreader with a ...
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