Support for Sitemaster software.
Sitemaster support is handled by Matrix Security and all inquiries are directed to them.An FAQ for Sitemaster can be found hereTheir support line is 1-800-622-4893Videos and demo downloads availa...
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How are interchangeable cores installed?
A control key is required to install or remove an interchangeable core from a housing or lever. The control key is identified by having "CONTROL" stamped on the bow. How to install and remove an inte...
Schlage Commercial » Key Systems » Cylinder Mechanism » Schlage | Schlage Commercial » Key Systems » Cylinders » Cylinder » Falcon | Schlage Commercial » Key Systems » Keys » Keys » Falcon | Schlage Commercial » Key Systems » Keys » Keys » Schlage | Schlage Commercial » Falcon
What is the FA3 keyway?
The FA3 keyway is the ILCO equivalent to a Falcon Conventional G 6-pin keyway....
Schlage Commercial » Key Systems » Cylinders » Cylinder » Falcon | Schlage Commercial » Key Systems » Keys » Keys » Falcon
How is a bitting list obtained?
A purchase order must by entered through Order Entry.
Part number 50-123 for Schlage and 50-123F for Falcon.
Reference the structure number (preferred) or an order number...
Schlage Commercial » Key Systems » Cylinder Mechanism » Schlage | Schlage Commercial » Key Systems » Cylinders » Cylinder » Falcon | Schlage Commercial » Key Systems » Keys » Keys » Falcon | Schlage Commercial » Key Systems » Keys » Keys » Schlage
What is a "0" bitted cylinder?
0-bitted refers to a cylinder with zero pins in each chamber and can be operated with a key with all zero cuts. Cylinders are shipped in this configuration to allow repinning in the field and ke...
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What is the 001911-001-70 handicap access plastic bow?
The 001911-001-70 is
a 2” sized blue handicap access plastic covering for the bow of the key that meets Title 24 of The California Code for the Handicapped.Purchasing options; KB905 (5-pin...
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Is there an upcharge or Falcon restricted keys or cylinders?
Full Size Conventional KeysExcept for Falcon E, G and H keys (key sections), there is an upcharge for all other Falcon key sections both open and restricted. See current price book for pricing.Small F...
Schlage Commercial » Key Systems » Cylinders » Cylinder » Falcon | Schlage Commercial » Key Systems » Keys » Keys » Falcon