Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"
The E201 message can be ignored and all normal SUS and lock functions will be maintained. Click "OK " and continue.
Update the Schlage Utility Software (SUS) to version 4.6.0 or higher.&...
Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Schlage Commercial » Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » AD 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 250 Series » Schlage Electronics
What drains the AA batteries on an CO-Series lock?
Causes for AA battery drain in CO-Series LOCKS - Possible Cause Fix/Corrective Actions
One of the four AA batteries was inserted reversed and the reserved battery drains the other batteries.
...
Schlage Commercial » Electronic Locks » Offline » CO 100 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 250 Series » Schlage Electronics
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable products.&...
Schlage Commercial » Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 250 Series » Schlage Electronics
How does Privacy Mode work with Auto-Unlocks?
If the lock is NOT within an Auto-Unlock period when Privacy Mode is cancelled, the lock stays secured....
Schlage Commercial » Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » AD 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 250 Series » Schlage Electronics
Why is my HHD not connecting to my AD lock?
5) If working with a CO lockset, the mechanical key switch needs to be in its "Inactive" or normal position. Ensure the triangle alignment on the front escutcheon and that th...
Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Schlage Commercial » Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » AD 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 250 Series » Schlage Electronics
What is the part number for the twisted tailpiece for AD/CO exit device trim locks?
The part number for the AD or CO twisted tailpiece kit is: 46929303
Tailpiece Kit - (for Exterior Escutcheon -993 into Exit Device, i.e. Von Duprin 98 or 99)
Exit Trim
46929303 Includes these ...
Schlage Commercial » Electronic Locks » Networked » AD 300 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » AD 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 100 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 250 Series » Schlage Electronics
When is a AD-Series or CO-Series product considered "Out Of Warranty"?
ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture.
The mfg date is on the lock stickers AND can be viewed electronically with the ...
Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Schlage Commercial » Electronic Locks » Networked » AD 300 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » AD 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 100 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 250 Series » Schlage Electronics
is the Precision compatible with the CO100
No, the CO100 is not tested with the Precision 2800, only the 21...
Schlage Commercial » Electronic Locks » Offline » CO 100 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 250 Series » Schlage Electronics
When should I update the firmware in my AD Series or CO Series products?
Steps to determine what firmware version your products are currently using AND if a firmware update is suggested:
1) Use the Hand Held Device (HHD) and Schlage Utility Software (SUS) application...
Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Schlage Commercial » Electronic Locks » Networked » AD 300 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » AD 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 250 Series » Schlage Electronics
Why does the Schlage button light up “Green” when I open the door?
When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed into t...
Schlage Commercial » Electronic Locks » Offline » CO 200 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 250 Series » Schlage Electronics