Activesync HHD and iPaq conflict
For Internal reference only, do not publish externally. A possible issue has been discovered when using an HHD with Activesync when a previous partnership with another HP IPAQ PDA already e...
Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » Schlage Electronics
HHD Fails to sync with PC
After you program the lock with the HHD and SUS, make sure you log out of the SUS software before you try to sync to the computer. Windows mobile device center and Active Sync will experience a confli...
Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » Schlage Electronics
PDA's and DST patch compatibility for HHD
The DST patch from Microsoft is not compatible with mobile PDA on Windows Mobile 4 manually time changes will be required.
On units running Windows Mobile 5 or higher, the DST pa...
Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » Schlage Electronics
HHD not connecting to legacy lock
Communication error between HHD and schlage legacy lock..Ensure serial communication is chosen in the SUS software. USB is used wih AD and CO locks...
Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » Schlage Electronics
Schlage utility Software features are limited.
Schlage Utility Software has two login profiles; Manager and Operator "Operator" will be limited: coupling, programming, or updating firmware will not be available ."Manager" &...
Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » CO 200 Series » Schlage Electronics
How do I communicate with a PED-500 (KC-2) Deadbolt lock using the HHD?
When using the SUS and HHD to program the PED-500 deadbolts, please be aware of the following:The PED-500 will only communicate to the SUS if the red programming key has been presented and the unit is...
Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » Multi-Family | Schlage Commercial » Electronic Locks » Offline » Multi-Family » Schlage Electronics
Log in to the SUS application - default (Log in as) setting
When using SUS application prior to version 3.0.0
- Entering the password to access the sus program on the AD lock you must choose Manager. It defaults to operater.
When using SUS applicat...
Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » Schlage Electronics
Keypad-less Credential Readers (MG, PR, SM, MT) report UNKOWN reader type
If the Credential Reader does not have a keypad, the SUS application may report the reader as "UNKNOWN" and the credential reader settings may be inapproprite for the reader type.
For examp...
Schlage Commercial » Electronic Locks » Hand Held Devices » HHD » Schlage Electronics | Schlage Commercial » Electronic Locks » Networked » AD 400 Series » Schlage Electronics | Schlage Commercial » Electronic Locks » Offline » AD 200 Series » Schlage Electronics