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FAQs

Can the BE467 be programmed using Schlage Express?

Resolution: The BE467 deadbolt and FE410 interconnected lock are not compatible with Schlage Express or the iButton-based Schlage Vendor Access Management system.:

Can access schedules be assigned to BE467 users?

Resolution: In Advanced Mode (using a third-party EAC system), access schedules may be possible, depending on the capabilities of the EAC system.:

Installing Strike and Reinforcement plate?

Resolution: In February of 2021 the strike plate and reinforcement plate were combined into one. This provides enhanced security without the need to alter the doorframe for the strike plate. The single plate p...:

Panic proof lockset?

Resolution: Schlage F51 (keyed entry) series does have the emergency exit feature. This would include both knob and lever styles that we have available. Here is the description of this function. F5...:

What is a flex lock?

Resolution: Flexibilty to choose; switch from automatic relocking to unlocked as needed. We offer a keypad entry FE595, that has this feature. :

Greenwich (GRW) Handleset Design and Dimensions

Resolution: :

When the HHD is plugged in the error "USB device not recognized" pops up

Resolution: Issue: When I plug in the HHD (Hand Held Device) to the computer, I get an error message that says "USB device not recognized" Environment: Nexia Property Intelligence for Multi-Fa...:

Keypad lock not beeping

Resolution: Issue: My lock doesn't beep when I attach the battery as the instructions state it should. Environment: BE365 Keypad Deadbolt FE575 Auto Lock Keypad FE595...:

When the HHD is plugged in, it asks to install the PIDION drivers

Resolution: Issue: When the HHD (Hand Held Device) is plugged in I am prompted to in stall the "PIDION drivers" Environment: Nexia Property Intelligence for Multi-Family Developments ...:

Hardware & Accessories

Resolution: If you are looking for information in regards to Door Knockers, Hinges, House Numbers, Pocket Door locks, ect. please visit Schlage Hardware & Accessories. :