When the HHD is plugged in, it asks to install the PIDION drivers

Issue: When the HHD (Hand Held Device) is plugged in I am prompted to in stall the "PIDION drivers"

 

Environment: Nexia Property Intelligence for Multi-Family Developments

 

Cause: The SUS (Schlage Utility Software) is running on the HHD.

 

Resolution: Turn off the SUS software on the HHD so it is on the blue Home screen - this will prevent the installation message from occurring when the HHD is plugged in.

 

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