FAQs

Question
Answer
Kits are available per the following criteria.    Product Bulletin Required Series 94 or 95 Fire or Panic 3FT/4FT or 2 ft 6 in / 2 ft 10 in Finish  Optional LX...
Current EL and QEL baseplate conversion kits can be used on all latching types of the 33/35 series (non "A" version which were manufactured prior to 2003).  At one time, the obsolete black EL ...
The Von Duprin EL33A/35A/98/99 device can be converted to the QEL device by getting the correct sized QEL baseplate conversion kit. The existing PS914 or PS873 power supply can be used. ...
The QEL conversion kit (3' or 4') and the RX switch kit (050251-00) can convert the 9927 to QEL-RX9927 device.
See below for part numbers:  114317-00 QELA Mod. Conv. Kit 040061-00 QELA Mod. Conv. Kit w/Connectors 958002-00 HD-QELA Mod. Conv. Kit 040062-00 HD-QELA M...
Warranty Statement3 Year Limited Mechanical Warranty and 1-Year Limited Electromechanical Warranty - Additional warranties listed below The provisions of these limited warranties do not apply to P...
Falcon has a 10 year warranty for its portfolio of locks.  The new warranty is in effect for all locks purchased since November 1st, 2008Electronics/electrified functions will h...
Finish is not specifically stated as being covered under warranty as it is covered under defects in material and workmanship.  EXCEPTION: There is no finish warranty for Falcon products. ...
Falcon lock warranty statementIves warranty statementGlynn-Johnson warranty statementLCN closer warranty statementSchlage warranty statementSteelcraft warranty statementVon Duprin warranty statement
Please contact the Allegion Product Support Team on all questions or inquiries pertaining to hardware finishes warranties. Please send an e-mail to the applicable Product Support team:Closers_TechP...