FAQs

Question
Answer
For Potted Modules (black color) shipped before August of 2012, you can test by applying power to the potted circuit breaker to and if good the following voltages will be seen (be careful...
The power to the Von Duprin potted module also called potted circuit breaker is non polarized.
The potted circuit breaker for the Von Duprin EL device does the switching from the 16 amp pull coil on the solenoid to the .33 amp holding coil of the solenoid.
One of the following items may cause the EL1490 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...
One of the following items may cause the EL1690 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...
Products shipped on or after August 8, 2012 no longer require the EL wiring adaptor. The ELK Wiring Adaptor (900ELK) was used only when using the PS914 power supply with either the 900-2RS or...
BAA/ARRA stand for Buy American Act and American Recovery and Reinvestment Act. A brief description of some of the federal requirements can be found in the BAA Catalog on the Allegion...
Country of Origin (COO) information can be found in the Buy American Act (BAA) brochure.
To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...
Recommend to order a new 990NL-R/V or M trim to change from TP/Classroom function to NL/Storeroom function. You will also need to reinstall the NL drive screw back into into the mast...
Hardware falling off a door is caused by one or all of the following issues: Field abuse Improper internal reinforcements in the door Improper field preparation The top or bottom rod case can...
The 050672 is the part number for rim or vertical rod device and 050673 for the mortise device.